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west elm

2.8

About this business

west elm lets you express your personal style at home. From mid-century furniture to organic bedding, shop high-quality and original designs for every room in your home. 

Location details

15279 N Scottsdale Rd Suite #125, Scottsdale, AZ, 85254, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
2.8119 reviews
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cheryl dahl's profile image
cheryl dahl 
on Google
a month ago
Shaghayegh Ansari's profile image
Shaghayegh Ansari 
on Google
a month ago

DO NOT SHOP HERE – Worst Customer Service Experience Ever I spent over $400 on a mirror that was delivered damaged, with a broken frame. I reached out immediately and was told a replacement would be sent, and the broken mirror would be picked up. When the pickup team showed up, they said they were only there to take the broken mirror, and the new one would arrive later. Thankfully, my husband told me not to hand over the broken one until the new one arrived — because it never did. It’s been six weeks of back-and-forth with t... read more

Breezy Marie's profile image
Breezy Marie 
on Google
2 months ago

If I could give zero stars, I would. SIX MONTHS of my time wasted. In a brief description, I was up sold credit cards with incorrect rewards information. I was sold a couch with the wrong side chaise and wrong material - waited months to find all this out. No call, no text, no show to the first scheduled delivery. Literally just ghosted on my scheduled delivery date. Sent in circles a dozen times. Finally, when the couch arrived, it was made in the wrong material and way smaller than it was in the store, looked like it was m... read more

Bree M's profile image
Bree M 
on Google
2 months ago

If I could give zero stars, I would. SIX MONTHS of my time wasted. In a brief description, I was up sold credit cards with incorrect rewards information. I was sold a couch with the wrong side chaise and wrong material - waited months to find all this out. No call, no text, no show to the first scheduled delivery. Literally just ghosted on my scheduled delivery date. Sent in circles a dozen times. Finally, when the couch arrived, it was made in the wrong material and way smaller than it was in the store, looked like it was m... read more

Jill Sprankle's profile image
Jill Sprankle 
on Google
3 months ago

West Elm shines as a go-to destination for stylish, apartment-friendly furniture and decor that effortlessly blends modern trends with timeless appeal. Their thoughtfully curated collection excels in catering to smaller spaces, offering compact yet chic pieces that maximize both form and function. From sleek sofas to space-saving dining tables, the furniture embodies clean lines and a minimalist aesthetic, often in a soothing palette of neutrals—think soft grays, warm beiges, and crisp whites. This neutral backbone is punctu... read more

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Frequently asked questions about west elm

How is west elm rated?

west elm has a 2.8 star rating with 119 reviews. 

When is west elm open?

west elm is closed now. It will open tomorrow at 10:00 a.m. 

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