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west elm
- Retail
- New Orleans, LA
About this business
west elm lets you express your personal style at home. From mid-century furniture to organic bedding, shop high-quality and original designs for every room in your home.
Location details
2929 Magazine St, New Orleans, LA, 70115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Nice layout, but item I wanted was not on display.
The worst experience of my life. Spent 2300 outfitting my living room with a new couch and side table last year. The delivery drivers were thugs and extorted me in my own home. The couch cushions are completely deflated with BARELY any use. Honestly, save the money and go to Ikea it’s somehow better. Horrible company, horrible product. 2k down the toilet.
First off, I have bought several things from West Elm over the years(couches, chairs, recliners, etc). I recently bought a $200 LED reading lamp from them. It quit working after 8 months. It should have lasted for years. I actually really liked it. They refused to exchange it claiming it was past the period for returns. I wasn't returning it because I didn't like it or I had broken it. I was returning it for an exchange because it was defective. I'll never buy anything else from them. They do not back up there products.
I have to counter a recent review here, because my experience was the EXACT opposite of a recent review. My girlfriend and I went in to look at couches, I walked to the counter to either say hello or ask a question and we were greeted and then left alone for a while to walk and sit. After a few minutes Anna, the manager came over to us to ask if we had questions, which I did..... hardness of foam, deliver time, typical stuff. The manager then proceeded to spend over 45 minites with us, pulling fabric, talking about furniture... read more
Horrible customer service! My husband and I drove from Baton Rouge to see a particular recliner we were looking at online. We were planning on purchasing two of the Harris power recliners for our home. We walked in with one of our couch cushions so we could compare fabrics. When we walked in there were 2 women behind the counter chatting, and a male employee putting out inventory. The ladies were talking and pretty much ignored us. Mind you, there was no one else in the store but us. Nobody said,” Welcome in, or hello.” We w... read more
Frequently asked questions about west elm
How is west elm rated?
west elm has a 3.7 star rating with 98 reviews.
When is west elm open?
west elm is open now. It will close at 7:00 p.m.
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