west elm's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

west elm

3.6

About this business

Location details

2929 Magazine St, New Orleans, LA, 70115, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.6106 reviews
Select a rating
Katherine Lambert-Pennington's profile image
Katherine Lambert-Pennington 
2 weeks ago
Bec's profile image
Bec 
2 weeks ago

Awful experience. Ordered a bed in Dec2024, Waited til June 2025 for delivery, came missing a footboard. They took it back and reordered another footboard. They attempted delivery again Nov 7, but then up and cancelled the day before saying something was scratched? They ended up RE-rescheduling the delivery again for Nov 21 and guess what! NO FOOTBOARD. Despite me specifically confirming with customer service every step of the way that I would be receiving a full bed and having two separate order numbers with tracking. Someh... read more

Edward Lang's profile image
Edward Lang 
2 months ago

I purchased a sofa and a few decorative odds and ends. Team was condescending and off putting. Very disappointed in their customer service skills. Will not be returning. 

Miles Baquet's profile image
Miles Baquet 
6 months ago

I was coaxed into buying a set of white tencel king sheets and duvet set with shams for over $500. I even asked for instructions at the store on how to wash them. The care instructions on the website completely contradicted what was told to me in the store. These are the absolute worst sheets that I have ever purchased in my life. You’ll enjoy how lightweight and cool they are for about one night. These sheets were completely pilled and ripped in a week. If you have any hair on your body, they are worth as much as a kitchen ... read more

Tara's profile image
Tara 
6 months ago

Beautiful store! I appreciated that the staff gave me space to browse. They were available for questions but not intrusive. I’m no interior designer, but much of the larger furniture had a midcentury modern aesthetic (I think!). I had a lovely time perusing. 

Frequently asked questions about west elm

How is west elm rated?

west elm has a 3.6 star rating with 106 reviews. 

When is west elm open?

west elm is open now. It will close at 7:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com