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west elm
- Retail
- Estero, FL
About this business
west elm lets you express your personal style at home. From mid-century furniture to organic bedding, shop high-quality and original designs for every room in your home.
Location details
23101 Fashion Dr Suite J01, Estero, FL, 33928, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
My wife and I came in to shop around. An associate saw us looking at a rug. Told us they had that size in store and at a big discount. Great, grabbed the little paper to claim it and proceeded to shop for things to match the rug for a few hours. Went to the counter. Bought pillow cases and the rug. Explained we would be back later to pick up the rug with a different vehicle. We left. Got a phone call shortly after. They don’t have that rug, it was sold already and they’d be refunding us for it. We bought a certain item at a ... read more
We were lied to about the delivery process. When ordering a set of dining chairs and counter stools, we were informed that the items would ship together if we opted for white glove delivery, separately if we opted for doorstep delivery. We chose doorstep as we did not want to wait the 6+ months it was going to take to get our custom counter stools before we would have dining chairs. We have counter stools now, so the wait wouldn’t matter much, but we have no dining chairs so that wait is obviously more of an issue. Our estim... read more
This is a terrible store. The salesperson was so rude to us. He acted like it was an inconvenience that we entered inside the door. We were planning on purchasing several items and he might as well punched us in the face. Will not give West Elm any more business and I have bought many items throughout the years. I will not enter that store or buy here ever again.
Great experience. Super helpful sales associates
Frequently asked questions about west elm
How is west elm rated?
west elm has a 3.5 star rating with 91 reviews.
When is west elm open?
west elm is closed now. It will open tomorrow at 10:00 a.m.
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