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west elm
- Retail
- Princeton, NJ
About this business
west elm lets you express your personal style at home. From mid-century furniture to organic bedding, shop high-quality and original designs for every room in your home.
Location details
3535 US-1 #366, Princeton, NJ, 08540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
The store was clean and organized. I worked with Matt, who was super helpful and knowledgeable. We will definitely be back.
This location could use some service training. They are obviously not in the business of selling or being helpful. I was looking for planters and kept asking about available inventory but the gentleman helping me treated me like I was wasting his time. I finally gave up at the store and went home to look for the planters online. I ended up ordering over $1K of planters and the lead times quoted to me in the store were completely different from the ones provided online. You would think they would have been more helpful in the... read more
Horrible customer service at this store.
The worst furniture company ever . Please pay attention to viewers before you purchase anything from this store and Remember, there is no return policy in this company
The service has become worse and worse. We have purchased hundreds of dollars worth of furniture over the years and the quality is no better then ordering from Amazon. Currently they have lost our custom order couch. They just take your money make you wait for months and then lose your purchase. Nobody knows where it is. Getting a refund is not an issue. It's the time spent waiting for an item and the time spent making calls and hours of hold time that you can't get a refund for. Holidays are coming up and I still don't have... read more
Frequently asked questions about west elm
How is west elm rated?
west elm has a 3.3 star rating with 96 reviews.
When is west elm open?
west elm is open now. It will close at 5:00 p.m.
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