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west elm
- Retail
- Princeton, NJ
About this business
Location details
3535 US-1 #366, Princeton, NJ, 08540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Please avoid purchasing multiple items from West Elm at all costs unless you don’t need the items for 4-5 months. I wish I did my homework and evaluated the reviews prior to purchasing about 19k worth of furniture for my new home. Order was made at the store on May 25th and I was informed that I was qualified for a split shipping which means they will deliver the order in 2 separate deliveries for $279. We estimated the first shipment would be received around mid-July and the second late September. It’s been 2 months and non... read more
Bad service, horrible customer service, not flexible in anything, inflated prices.
Lovely store layout with good service.
My review isn’t for the specific store, but West Elm in general. I have been waiting over 7 months for an item. They continually change shipping dates. I have never experienced this with any other company. It’s shameful.
The store was clean and organized. I worked with Matt, who was super helpful and knowledgeable. We will definitely be back.
Frequently asked questions about west elm
How is west elm rated?
west elm has a 3.2 star rating with 100 reviews.
When is west elm open?
west elm is open now. It will close at 8:00 p.m.
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