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west elm
- Retail
- Princeton, NJ
About this business
west elm lets you express your personal style at home. From mid-century furniture to organic bedding, shop high-quality and original designs for every room in your home.
Location details
3535 US-1 #366, Princeton, NJ, 08540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Bad service, horrible customer service, not flexible in anything, inflated prices.
Lovely store layout with good service.
My review isn’t for the specific store, but West Elm in general. I have been waiting over 7 months for an item. They continually change shipping dates. I have never experienced this with any other company. It’s shameful.
The store was clean and organized. I worked with Matt, who was super helpful and knowledgeable. We will definitely be back.
This location could use some service training. They are obviously not in the business of selling or being helpful. I was looking for planters and kept asking about available inventory but the gentleman helping me treated me like I was wasting his time. I finally gave up at the store and went home to look for the planters online. I ended up ordering over $1K of planters and the lead times quoted to me in the store were completely different from the ones provided online. You would think they would have been more helpful in the... read more
Frequently asked questions about west elm
How is west elm rated?
west elm has a 3.2 star rating with 99 reviews.
When is west elm open?
west elm is open now. It will close at 5:00 p.m.
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