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west elm

3.2

About this business

Location details

3535 US-1 #366, Princeton, NJ, 08540, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
3.2100 reviews
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Hye Cho's profile image
Hye Cho 
3 months ago

Please avoid purchasing multiple items from West Elm at all costs unless you don’t need the items for 4-5 months. I wish I did my homework and evaluated the reviews prior to purchasing about 19k worth of furniture for my new home. Order was made at the store on May 25th and I was informed that I was qualified for a split shipping which means they will deliver the order in 2 separate deliveries for $279. We estimated the first shipment would be received around mid-July and the second late September. It’s been 2 months and non... read more

Friends Manager's profile image
Friends Manager 
3 months ago

Bad service, horrible customer service, not flexible in anything, inflated prices. 

Dacia Kahn's profile image
Dacia Kahn 
4 months ago

Lovely store layout with good service. 

Rich Orlow's profile image
Rich Orlow 
5 months ago

My review isn’t for the specific store, but West Elm in general. I have been waiting over 7 months for an item. They continually change shipping dates. I have never experienced this with any other company. It’s shameful. 

Lyndsie Cacace's profile image
Lyndsie Cacace 
8 months ago

The store was clean and organized. I worked with Matt, who was super helpful and knowledgeable. We will definitely be back. 

Frequently asked questions about west elm

How is west elm rated?

west elm has a 3.2 star rating with 100 reviews. 

When is west elm open?

west elm is open now. It will close at 8:00 p.m.  

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