This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
west elm
- Retail
- Skokie, IL
About this business
Location details
4999 Old Orchard Shopping Center Suite L24, Ste l24, Skokie, IL, 60077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I recently stopped in at the Westfield Old Orchard location. Michaela (hope I got the spelling right) helped me pick out a really nice home scent. She was exceedingly polite, and very knowledgeable about the product line at WE. The next time I'm in town, I'll definitely be shopping with her again. Kudos to Michaela.
Thank you Addie for excellent service!
I tried using this interior design service, and honestly, it was a total waste of time. Instead of working with an actual interior designer, I got stuck with a sales associate whose main goal seemed to be upselling credit cards and financing options. They didn’t help me pick cohesive furniture pieces or figure out how to arrange them in my space—it was all about making a sale. Super unprofessional and completely useless. I ended up going to Crate and Barrel instead, and they were so much better—helpful, professional, and act... read more
I went into west elm for the first time this week. I appreciated the approachable atmosphere of the store. I also had a great experience with associate Iulia who was extremelly knowledgeable about the products and about designing spaces in general. I am looking forward to future purchases from west elm because of her. Thank you!
I just tried to return a gift from West Elm that has a tag on it. They refused to take it back. They refuse to give me a store credit. I will never shop there again. It was a gift and it doesn’t have a gift receipt. It’s in the original box. I went to the Old Orchard location. I will never buy anything from there ever again.
Frequently asked questions about west elm
How is west elm rated?
west elm has a 3.6 star rating with 79 reviews.
When is west elm open?
west elm is closed now. It will open at 11:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com