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west elm
- Retail
- Paramus, NJ
About this business
Location details
380 NJ-17, Paramus, NJ, 07652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I bought an expensive recliner from this place. Four years in, the recliner mechanism breaks; customer service tells me they don't make that chair anymore and they don't have the components to fix it. Now I have an expensive piece of junk taking up space until I get rid of it. I will never buy a pricey piece of junk from this place again. Ever.
The staff here is amazing. I must have been approached by 3-4 people asking if I needed help. Then was assisted in dining furniture I needed (and required a fast delivery). Maria, the store manager I believe went above and beyond to make sure items were shipped as fast as possible. Thank you so much to the Paramus team!!!!
Team not helpful
Always a pleasurable experience when I get a chance to pop in. Nothing tickled my fancy on this visit though. Oh well, maybe next time.
Frequently asked questions about west elm
How is west elm rated?
west elm has a 3.4 star rating with 347 reviews.
When is west elm open?
west elm is open now. It will close at 7:00 p.m.
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