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West Coast Metal Buildings

2.9
262 reviews
|Contractors|Salem, OR 97304

5232 Salem Dallas Hwy NW, Salem, OR 97304

(503) 566-7788

http://www.westcoastmetalbuildingsinc.com/

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About

West Coast Metal Buildings, Inc. provides many sizes and styles of carports, garages, storage buildings, barns, sheds, and custom built structures. All our materials are built with galvanized steel for maximum protection. West Coast Metal Buildings, Inc. is also committed to giving our customers the best available price while still providing excellent products. All buildings are delivered and installed on your level land at no additional charge. All our 12-gauge buildings come with a 20-year limited warranty that covers rust through of framing and roofing material assuming normal care and maintenance are preformed. Our 14-gauge buildings carry a 10-year limited warranty.

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Jesse H. review for West Coast Metal Buildings
Jesse H. on BirdEye

a year ago

09/02/2020, 15:11 PM
Our company purchased a metal RV cover last year from this West Coast Metal Buildings. We were very pleased with the cover that we got. It was double poled vertical roof constructed and built the way we ordered it. We purchased the cover from Carports4less, a distributor for West Coast Metal Buildings. We ordered another RV cover 6 months later from the same distributor. The RV cover came today and was installed. I was single poled, instead of double poled, and the construction was no where near the same quality. I called West Coast Metal Buildings as soon as the truck came in with the Metal RV cover and told them this was not the cover I was supposed to get. I asked for a supervisor to call me immediately regarding this error. After the crew had installed single pole cover, Jessica, form West Coast Buildings called and told me there was nothing she could or would do to resolve my issue. She stated that I should have read the order. I reread the order from the first invoice and the second invoice and there was no mention on either invoice that stated single pole or double pole construction. Her explanation was that the first cover was 14' high while the second cover was 9' high and didn't require double poles. This was simply a case of "bait and switch" and I got a cover that was no where near the same quality as the first cover. BEWARE of this companies business practices as they are EXTREMELY UNETHICAL AND DISHONEST. We are currently closing on a small business loan from SBA to install 10 more of these covers. Our storage facility was expanded to be able to store 20 more RV's. We now have the city license, and shortly the funds from SBA, to upgrade our facility. WE WILL NOT BE USING WEST COAST METAL BUILDINGS TO DO OUR UPGRADE. While there price was a little better than local competition, their LACK OF ETHICS AND TRUST has made us realize "YOU GET WHAT YOU PAY FOR". We will be using Northside Metal Carports, LLC out of Chehalis Washington for all of our future needs to upgrade our storage facility. I am totally disappointed With West Coast Metal Buildings and their business practices and ethics. We will NEVER again try to save a few $$$$.
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