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West Coast Kids
- Retail
- Richmond Hill, ON
About this business
Location details
9350 Yonge St Unit J007, Richmond Hill, ON, L4C 5G2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I had a horrendous experience dealing with west coast kids, a 1 star is generous! Starting all the way with their customer service department (or lack there of) - all the way to their stores here in the GTA. A stoller was purchased for my wife and I through our registry but in the wrong colour. The shower was a month ago and we only now opened the box to find out it was the wrong colour. The gift was bought well before that so naturally and logically we are well over their unreasonably short 40 day return policy. We have not... read more
Today we went to this location and bought a baby stroller and two other small items total about 800$ and when ordering the stroller i showed the cashier the picture of the tag i had picked out that their store manager himself helped decide on. Before paying, i had asked to be able to see the stroller to make sure its the correct stroller and told him the color i picked. They said its the final sell as this was the only item left. Because of that i had told him 10 times to be able to see the stroller before paying but he said... read more
Worst customer service!
West Coast Kids advertises themselves as a premium baby store, but their return policies and misleading product listings tell a different story. I purchased a Nanit “Pro Complete Monitoring System” after being misled by their own website photos and vague description, which made it appear as though a floor stand was included. The listing literally says “everything you need,” and shows an image that strongly resembles a freestanding setup, while using the undefined term “Multi-Stand”…something no new parent could reasonably di... read more
Hello, we had a very good experience with Tanaz. She helped and guided us a lot. I hope the best happens to her. Thank you Tanaz.
Frequently asked questions about West Coast Kids
How is West Coast Kids rated?
West Coast Kids has a 3.3 star rating with 701 reviews.
When is West Coast Kids open?
West Coast Kids is closed now. It will open at 11:00 a.m.
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