This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Wescom Credit Union
- Finance
- Pasadena, CA
About this business
Location details
123 South Marengo Avenue, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wescom Credit Union sends monthly "your statement is ready online" emails to its members but they include advertisements in this email. This is a violation of the CAN-SPAM Act. The statement emails are transactional in nature, so they bypass opt-in statuses. No other banking institution that I am a customer of does this with their monthly statements. It creates a conflict because I would like to receive paperless statement alerts but do not want to receive any advertising.
-Wescom Credit Union is a Predatory Lender.-The employees; Especially some their ***************** Team are Liars.-They have some of the most unprofessional staff that you will ever encounter. RUN - Dont walk away from them.-There are better; more professional Credit Unions that you can join.-If you can avoid it - do NOT do business with them.-AVOID them. -They refuse to send to me my current/most recent payment statements/payment coupons.-This is an illegal/criminal act.They dont deserve any stars, That one star is there be... read more
Former employee: I was recently terminated after speaking up to *********************** and *********************** about the lack of leadership from his management teams in ************. The entire branch staff that was working that day had a sit down with ****** individually. I stated that I was looking into moving forward with the company but I did not know where because of the lack of leadership throughout the region. He responded with he doesn't like to hear that he likes to "coach" his managers. Months went by nothing ... read more
This company advertised their UCLA-branded membership and card services via email and I applied to join, since I've had good experiences with other credit unions, who are actually affiliated with UCLA. The company ran a credit check as part of the credit union membership application and denied me membership because of a bankruptcy I had filed over 3 years ago. I was worried about this and given the fact that their marketing suggests they are willing to work with customers/members, at least they present themselves in this man... read more
Business response:
WESCOM RESPONSE: Hi Andrew, Thank you for your review. First and foremost, we want to extend to you our heartfelt condolences and are deeply sorry for your loss. Although we were unable to satisfy your initial request, we welcome your membership with Wescom as part of the UCLA Alumni community. As the Official Banking Partner of UCLA Alumni Association, UCLA Athletics, UCLA Campus Life and Recreation, and Pauley Pavilion Presented by Wescom Credit Union, our goal is to help all Bruins foster a healthy financial future. Sin... read more
Wescom is a Joke. I've gotten now 5 letters regarding a Collateral Protection Insurance Policy when I've never not had coverage in my life. Already tried to call now 3 times to prove this, with documents sent. Don't work with them if you can, I'm done as soon as my car is paid off I'm closing all accounts.
I have been a Wescom Credit Union for 40 years. They are the **** credit union I have ever been associated with. Great for auto loans, mortgage loans, etc. We couldn't feel more secure with a banking institution than with Wescom.
Business response:
Thank you, Char Sperer, for your kind words. Here at Wescom, we consider the safety and security of our members' information and finances a top priority and happy to know that you feel secure in banking with us. We value and appreciate your long-time membership and look forward to the privilege in serving your financial needs for 40+ more years!
Frequently asked questions about Wescom Credit Union
How is Wescom Credit Union rated?
Wescom Credit Union has a 3.5 star rating with 97 reviews.
When is Wescom Credit Union open?
Wescom Credit Union is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com