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WesBanco Bank
- Banks
- Louisville, KY
About this business
Founded in 1870, WesBanco, Inc. is a multi-state, bank holding company headquartered in Wheeling, West Virginia. We are a diversified and well-balanced financial services company, with a community bank at its core, built upon a strong legacy of credit and risk management. We have meaningful market share across our key geographies, maintained by exceptional customer service and solid and growing fee-based businesses, including our proprietary mutual fund family, the WesMark funds, and our century old trust business. Over the ... read more
Location details
4510 Shelbyville Rd, Louisville, KY, 40207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Most of my experience with wesbanco are excellent customer service really nice thoughtful human beings but lady I just talked to was rude cause she had to switch computers so I could pay my credit card,you can just tell in her tone she's a Karen in training
Online banking is not user friendly. Customer service takes forever to answer. Long wait times. Just inconvenient across the board - changing banks after being on phone for 25 minutes so they could tell me I have to physically go to my bank to get my account number... “we can’t give it out over the phone....” Super cool.
Nikki provided some of the best customer service Ive ever experienced from a bank manager.
I really have had bad experience with this bank on Shelbyville road! Their customer service is horrible, The bank manager you feel like she’s always having ATTITUDE with the customers!! You DON’T feel you are welcomed in that place! Also they gave me false information and when I contacted the general CS they told me apposite thing and apologized for that.
The customer experience at this bank is phenomenal the ladies behind the counter and the manager always with warm welcome hot coffee and cookies very interesting conversation & motivation. so my experience was awesome especially jones to the city . for this bank is phenomenal I recommend this bank to a few others
Frequently asked questions about WesBanco Bank
How is WesBanco Bank rated?
WesBanco Bank has a 3 star rating with 8 reviews.
When is WesBanco Bank open?
WesBanco Bank is closed now. It will open tomorrow at 9:00 a.m.
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