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Wells Fargo & Company

3.1

About this business

Location details

3500 Castro Valley Blvd, Castro Valley, CA, 94546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
3.159 reviews
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N Yy's profile image
N Yy 
a week ago

I so much regretted to put my money in this place . They made difficulties to have it back. Yes, they did give me big welcoming to take my money with no appointment needed but I had been refused to have my money back because of I didn’t have two days in advance appointment. It was ridiculous and unfair to me. The woman was in the lobby was rude and unprofessional. 

Brian Rodriguez Yanez's profile image
Brian Rodriguez Yanez 
6 months ago

I had an appointment at Wells Fargo, yet I still ended up waiting an absurd amount of time before being helped. What’s the point of scheduling ahead if I’m going to sit around like a walk-in? On top of that, opening a new account took over an hour and 30 minutes, which makes no sense considering my brother did the exact same thing the day before in just 20 minutes. The inconsistency and inefficiency were frustrating, and the lack of urgency from the staff made the experience even worse. Definitely not the level of service I ... read more

profeta Milton Alvarez's profile image
profeta Milton Alvarez 
7 months ago
Jenny Kim's profile image
Jenny Kim 
10 months ago

On a Thursday afternoon at 1245pm it took more than 20 minutes to get cash in their line with 4 people in front of me and 2 cashier's. Wth takes so long. What a waste of time 😔 

Shawyon Sharifi's profile image
Shawyon Sharifi 
a year ago

Actually a nice branch now. Completely remodeled the interior, hired more staff, nice furniture, new atms. There was someone walking around asking everyone if they needed anything and line moved quickly. 

Frequently asked questions about Wells Fargo & Company

How is Wells Fargo & Company rated?

Wells Fargo & Company has a 3.1 star rating with 59 reviews. 

When is Wells Fargo & Company open?

Wells Fargo & Company is closed now. It will open on Monday at 9:00 a.m. 

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