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Wells Fargo Bank, National Association

2.3

About this business

Wells Fargo and Company (NYSE: WFC) is a nationwide, diversified financial services company with 1.6 trillion dollars in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,700 locations, more than 12,500 ATMs, online, wellsfargo.com, and mobile devices. Were headquartered in San Francisco, but were decentralized so every local Wells Fargo store is a headquarters for satisfying all our customers financial needs and helping them succe... read more

Location details

3936 Portsmouth Blvd, Chesapeake, VA, 23321, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.324 reviews
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Lee's profile image
Lee 
on Google
3 months ago

This review addresses Wells Fargo’s overall customer service and security protocols. On Saturday, January 4, 2025, I received an email at 3:11 PM stating that my account had been frozen due to suspicious activity. Along with being locked out of online banking, I was instructed to contact the fraud department. Upon calling, I completed voice authentication and provided all requested information, including my full name, Social Security number, phone number, and the authorization code sent via text message. Despite complying wi... read more

Peter Jordan's profile image
Peter Jordan 
on Google
8 months ago

Samantha at the front teller line needs to check her attitude. Rolling your eyes and scoffing at the fact I requested $100s to withdraw, instead of $50s. I'm sorry a customer came inside a bank to get large bills and politely asked if you could get more instead of only offering me half of the amount I asked for in large bills. Then you have the audacity to roll your eyes at me for asking to do your simple job while sitting on your a**. Terrible customer service. Do better. ***Edit I didn't even see the 2.5 stars you have unt... read more

Bettie Anderson's profile image
Bettie Anderson 
on Google
a year ago

Everyone I deal with at the bank has always been kind helpful. Kimberly, my new banker is great!! Great service and great job. 

Marj JDP's profile image
Marj JDP 
on Google
a year ago

Not so helpful- or not even helpful unless you deposit or withdraw money. Will never come back there for any other services. I would definitely recommend the one at Western Branch area. Its just my opinion per my experience. 

Leslie Blackburn's profile image
Leslie Blackburn 
on Google
2 years ago

Expect a wait inside and out. Only 1 or sometimes 2 tellers working at any one time. 3 and 4 customers deep in and out. 

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Frequently asked questions about Wells Fargo Bank, National Association

How is Wells Fargo Bank, National Association rated?

Wells Fargo Bank, National Association has a 2.3 star rating with 24 reviews. 

When is Wells Fargo Bank, National Association open?

Wells Fargo Bank, National Association is closed now. It will open on Monday at 9:00 a.m. 

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