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Wells Fargo Bank, National Association

2.7

About this business

Location details

1712 West End Ave, Nashville, TN, 37203, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.793 reviews
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Chantal Carnes's profile image
Chantal Carnes 
5 days ago

Consistently for customer service every single time I come. If they weren't the closest, I would have given up. It also doesn't help when the tellers don't understand how to do their jobs. There's a difference between checks are being deposited and checks that you are receiving cash from. Training is absolutely necessary for this branch. add on: I just want to add that I can't deposit a check by ATM, because Wells Fargo lost a check once that just by dumb luck I had deposited in person. I had the teller slip, it was from a m... read more

Kh. Mir's profile image
Kh. Mir 
a month ago

Turner is one of the best bankers I’ve ever worked with at Wells Fargo. He is very professional, friendly, and always willing to help. Every time I visit the branch, he takes care of everything quickly and makes the whole process smooth and stress-free. His excellent customer service is one of the main reasons I enjoy banking with Wells Fargo. Thank you, Turner, for always providing such a great experience! 

David Majors's profile image
David Majors 
2 months ago
Deosha Dowdy's profile image
Deosha Dowdy 
2 months ago

I am extremely disappointed with my experience with Wells Fargo. The customer service I have received has been unacceptable, and every representative I have spoken with has come across as rude and dismissive. As a customer, I should feel comfortable expressing my concerns and asking for support. Unfortunately, each time I have called, I have felt unheard and disrespected. When customer service representatives make it difficult to communicate issues or receive assistance, it becomes hard to trust the company or feel confident... read more

DC guy's profile image
DC guy 
5 months ago

Appallng lack of customer service. Sat in reception area 15 minutes. No one in sight but 1 teller. No wonder their rating is 2.8. 

Frequently asked questions about Wells Fargo Bank, National Association

How is Wells Fargo Bank, National Association rated?

Wells Fargo Bank, National Association has a 2.7 star rating with 93 reviews. 

When is Wells Fargo Bank, National Association open?

Wells Fargo Bank, National Association is closed now. It will open tomorrow at 9:00 a.m. 

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