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412 Pleasant Valley Way, West Orange, NJ, 07052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Today I visited the Wells Fargo branch in West Orange to deposit a check in excess of $5,000 into my account. The teller assisting me, Rubeya, attempted to contact the issuing bank to verify the check and ultimately declined to accept the deposit with no reason given. I was not provided with a clear explanation as to why the deposit could not be processed, nor was I offered alternatives such as depositing the check with a standard hold, escalation to a supervisor or guidance on next steps. The interaction felt abrupt and lef... read more
Always very pleasant and take good care of their customers
Truly the worst exoerience ever. I wanted to deposit a check in the amount of $8000 written to my late sister into her estate account. I was first told that it wasn't possable, I needed to have the check written to the Estate of. I then asked to speak with a premier or relationship banker. He comes out and tells me I should be greatful that he is meeting with me and goes on to tell me they can't deposit the check. I then ask to speak with the branch manager who tells me that the check, written on a Wells Fargo account needs ... read more
Friendly staff and very efficient
Wells Fargo Bank, National Association has a 3.3 star rating with 16 reviews.
Wells Fargo Bank, National Association is closed now. It will open on Monday at 9:00 a.m.
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