Wells Fargo Bank, National Association's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Wells Fargo Bank, National Association

3.1

About this business

Wells Fargo and Company (NYSE: WFC) is a nationwide, diversified financial services company with 1.6 trillion dollars in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,700 locations, more than 12,500 ATMs, online, wellsfargo.com, and mobile devices. Were headquartered in San Francisco, but were decentralized so every local Wells Fargo store is a headquarters for satisfying all our customers financial needs and helping them succe... read more

Location details

2011 Concord Pike, Rockland, DE, 19803, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.122 reviews
Select a rating
LOUIS LAWRENCE's profile image
LOUIS LAWRENCE 
on Google
2 weeks ago
vmastr1's profile image
vmastr1 
on Google
8 months ago
Amy D's profile image
Amy D 
on Google
a year ago

Horrible customer service. Someone named scott Keen was very rude when I said I needed to speak with someone about my account. Waited for a long time in the lobby. No one would answer my questions. If talking with a banker at an actual bank is a requirement for service they should clearly state this. What a joke! 

Kristen Giardinelli's profile image
Kristen Giardinelli 
on Google
a year ago

This is the absolute worst Wells Fargo I have ever been to. I went in to make a simple change to my account and they said there were no available bankers that day so I would need to schedule an appointment and they gave me a QR code to do that. I had no problem doing that so I scheduled an appointment and rearranged my work schedule in order to do so. They confirmed the appointment with me via text and email the day before. Then the day of while I was working they called me saying that there would be no banker available for ... read more

Amanda Rainford's profile image
Amanda Rainford 
on Google
a year ago

Do not recommend this location, no one came out to see what people needed in lobby for over half hour and ended up leaving because there was no clear signage about signing in up front to be seen by banker which led to my grandmother who holds an account with Wells Fargo to have two people who came in after us to end up being seen first. They ladies up front told her to wait for a follow up call to end up being seen. We will be going to another location not this one. 

View all google reviews

Frequently asked questions about Wells Fargo Bank, National Association

How is Wells Fargo Bank, National Association rated?

Wells Fargo Bank, National Association has a 3.1 star rating with 22 reviews. 

When is Wells Fargo Bank, National Association open?

Wells Fargo Bank, National Association is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com