Wells Fargo Bank, National Association's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Wells Fargo Bank, National Association

2.6

About this business

Location details

205 Church St 1st Fl, 1st floor, New Haven, CT, 06510, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.639 reviews
Select a rating
Ryan Bowser's profile image
Ryan Bowser 
on Google
2 weeks ago

The owner of the wells Fargo account that keeps trying to apologize for the inconvenience on their part obviously doesn't care scanner still doesn't work and all he does is keep saying he will get to it but I've seen so many replys from him I was there yesterday 9/11/25 me and two other people couldn't get in wells Fargo needs to shut it's measly business down this bank is garbage do not do business here they do not care about the supposed business they are in 

Pent A's profile image
Pent A 
on Google
2 months ago

For some reason, they refuse to fix the scanner at the ATM door, even with constant complaints. I’ve been a customer for over a decade, but their service has gone downhill. An AI chatbot will probably reply saying how much they “care,” but actions speak louder. Honestly, I’m writing this while actively looking for a new bank. I came across other reviews of Wells Fargo and realized I’m not alone, this poor experience is clearly widespread. 

Mallory Oconnor's profile image
Mallory Oconnor 
on Google
2 months ago

Same thing, no fix of the scanner for the atm: I couldn’t make a deposit and had to pay a fee bc I couldn’t get to another Wells Fargo in time. Lame 

John Hart's profile image
John Hart 
on Google
2 months ago
A Smith's profile image
A Smith 
on Google
5 months ago

I had a HORRIBLE experience yesterday (4/22/2025). If you have to go to the New Haven branch, proceed with CAUTION! I called earlier that day because I was bringing in loose change to exchange for bills. The person I spoke with on the phone (Andre) said they provide that service, and I told him I would be there in an hour. Everything was fine at first — the bank teller (Katriel) was very professional, as was Andre. The person who gave me HELL was the new branch manager — Robert Keith. He was VERY discriminatory, unprofession... read more

View all google reviews

Frequently asked questions about Wells Fargo Bank, National Association

How is Wells Fargo Bank, National Association rated?

Wells Fargo Bank, National Association has a 2.6 star rating with 39 reviews. 

When is Wells Fargo Bank, National Association open?

Wells Fargo Bank, National Association is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com