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Wells Fargo Bank

2.2

About this business

Location details

US-491, Shiprock, NM, 87420, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.218 reviews
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James Moffett's profile image
James Moffett 
4 weeks ago

I've been banking with Wells Fargo for the past 10 years. My bank account was closed due to the fact I was in the negative. Went into the branch to reopen my account are open a new one. The staff where not willing to help me. First off the wanted two forms of ID I provided my driver's license and my bank card from their bank, she immediately refused to expect my bank card because the account was closed. I then offered a credit card which she expected. My Driver's license had my old address on it, I informed them that my new ... read more

Cyndi B's profile image
Cyndi B 
6 months ago

i went to this bank twice and i didn't get anyone to assist me in the service dept. then i was inform to make an appt.to be a priority. Sorry, i am not going there anymore. 

Aaron Tsosie's profile image
Aaron Tsosie 
10 months ago

The worst place to checkout cash i have need my full $360 but the damn ATM doesn't take $3 for transfer fee it takes $6 i think this its fraud worst banking company and ATM I need my money back.... 2 to 3 years there 52 weeks in a year I need my $468 from the bank this useless bank 

MrStaybrown's profile image
MrStaybrown 
11 months ago

It takes 20 minutes to cash a small Wells Fargo check. The place was empty. They took $20 out of the amount for cashing fee. The slowest bank ever. If you're in a rush, go to another branch. Time and time again. They literally didn't have funds to cash $800+ check. I'm a member and this place is ridiculously slow. Go to farmington and your in and out, these ladies here look at your account and scroll..why? Just do the transaction, i shouldn't have to stand at the counter for a half hour. 

Michael Halgonnie's profile image
Michael Halgonnie 
a year ago

Shiprock branch has awful customer service staff. They are a nightmare to deal with when non English speaking elders need to get there banking needs addressed. They keep stating "it's their policy" to justify their unwilling to help attitude. Where is their "policy" when it comes to customer service? 

Frequently asked questions about Wells Fargo Bank

How is Wells Fargo Bank rated?

Wells Fargo Bank has a 2.2 star rating with 18 reviews. 

When is Wells Fargo Bank open?

Wells Fargo Bank is closed now. It will open on Monday at 9:00 a.m. 

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