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Wells Fargo Bank
- Finance
- Franklin, TX
About this business
Location details
208 E US Hwy 79, Franklin, TX, 77856, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My experience with this bank has left me disappointed, particularly in regard to its customer service and overall organizational culture. While the institution appears focused on financial performance and meeting business objectives, there seems to be far less emphasis placed on building meaningful relationships with customers and investing in the growth and development of employees. Too often, interactions felt transactional rather than service-oriented, with customer concerns treated as obstacles to process rather than opp... read more
Imagine everything wrong with banking and you will find it here at Wells Fargo. Greed, Lies, and terrible customer service. In a city full of great banking options why choose the epitomy corporote evil. If this bank were a person, it would smile while setting your wallet on fire and then hand you a brochure explaining why it's actually your fault. I have never experienced such a combination of excessive fees, poor customer service, and complete lack of empathy. Every interaction felt like a scavenger hunt for basic answers, ... read more
I have been using them for more than 20 years and over the past couple of years they've been just so unfair with their "fees" and "terms" They love to kick loyal customers when they're down. I want to switch banks so bad but it's hard because I have tons of things tied to this account. This is not tied to my local banks. Just Wells Fargo policies in General.
Frequently asked questions about Wells Fargo Bank
How is Wells Fargo Bank rated?
Wells Fargo Bank has a 3.6 star rating with 17 reviews.
When is Wells Fargo Bank open?
Wells Fargo Bank is open now. It will close at 5:00 p.m.
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