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Wells Fargo Bank
- Banks
- Burke, VA
About this business
Location details
5703 Burke Centre Pkwy, Burke, VA, 22015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Wow is all I can say. Three tellers behind the counter nobody in the entire bank. Sadly, the manager looks at me and says what do you need? I told her I needed to make a simple change on my business account. You should’ve seen the look I got. Rude would be an understatement. I was asked if I had an appointment and I replied no. I could clearly see nobody was interested in helping me. I figured it was best I leave and go to another branch. What happened to customer service?
I've had great experiences at the Burke Wells Fargo Bank; the staff there are a pleasure to work with and always have a smile. They are friendly and good at what they do and always delivery a satisfying result. They make you feel welcomed and are happy to assist you with what you need; I always leave there with a smile.
Tellers act like they’re forced to work here against their will. Good luck getting any other than a basic deposit or withdraw done.
Branch
I had an appalling experience at the Wells Fargo branch located at 5703 Burke Centre Parkway, Burke, VA, and I feel compelled to warn others. Specifically, I dealt with an employee named Joanne (spelling may vary), whose behavior was rude, unprofessional, and completely dismissive. I had a scheduled 10:00 AM appointment to close the account of my mother, who recently passed away—already a deeply emotional task. Joanne called me the morning of the appointment and insisted I arrive at 9:30 AM instead, claiming the process woul... read more
Frequently asked questions about Wells Fargo Bank
How is Wells Fargo Bank rated?
Wells Fargo Bank has a 2.8 star rating with 21 reviews.
When is Wells Fargo Bank open?
Wells Fargo Bank is closed now. It will open tomorrow at 9:00 a.m.
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