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Wells Fargo and Company (NYSE: WFC) is a nationwide, diversified financial services company with 1.6 trillion dollars in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,700 locations, more than 12,500 ATMs, online, wellsfargo.com, and mobile devices. Were headquartered in San Francisco, but were decentralized so every local Wells Fargo store is a headquarters for satisfying all our customers financial needs and helping them succe... read more
19900 Southwest Fwy, Sugar Land, TX, 77479, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
Their customer service really needs to improve their efficiency. Our appointment was scheduled for 11:30, but we ended up waiting for a full 30 minutes. They claimed it was because the previous customer was late — but we shouldn’t have to pay the price for someone else’s delay. If they knew they wouldn’t have enough time to finish with the previous customer, they should have rescheduled them. This kind of handling is completely unacceptable, and we are very disappointed with their service.
I want to update my review after my visit, Ms Thuy was great , friendly and took prompt action. She helped and explained the process. Thank you.
Unprofessional staff rude people
This is my second time coming to the particular branch. The customer service is horrible!
Wells Fargo Bank has a 3 star rating with 33 reviews.
Wells Fargo Bank is closed now. It will open tomorrow at 9:00 a.m.
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