This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Wells Fargo Bank
- Banks
- Lansdale, PA
About this business
Location details
786 Sumneytown Pike, Lansdale, PA, 19446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I don’t normally go inside the bank because I usually handle most things electronically, but I’ve been to this location a few times. Most of the employees I’ve dealt with have been friendly, helpful, and professional. I did have one bad experience with a teller that made the visit frustrating, but that hasn’t been my experience with everyone who works here. Normally the staff is pleasant and willing to help. The branch itself is clean and organized. Overall, I’ve had more good experiences than bad ones, but customer service ... read more
My recent experience at another wells fargo which cost me thousands (wouldnt let me withdrawl my own money) makes me realize how lucky i am to have you guys as my main bank. Thank you to the awesome tellers who are so kind to my son and i.
The teller, Sujata, is by far one of the most unpleasant customer service employees I have encountered. There is absolutely no greeting, no smile, and no basic courtesy when interacting with customers. Instead, she has a very cold and bothered expression, as if helping customers is a major inconvenience to her. Customer-facing roles require at least a minimal level of professionalism and friendliness, and unfortunately that is completely missing here. I have visited this branch a few times and every single time the experienc... read more
Evereone is friendly, and always offering clear explanations when i sound confused.
Multiple horrible experiences here. I was trying to close accounts and drill a safe deposit box -- I had to wait 5+ hours, and was required to be in the store the entire time, for them to process it. They made excuses saying it was due to corporate issues, but it was absolutely on their end too. It took multiple representatives to get it done and, despite being told I had everything filled out properly before, I was asked to resubmit things multiple times. They also made me run around town to get things notarized because the... read more
Frequently asked questions about Wells Fargo Bank
How is Wells Fargo Bank rated?
Wells Fargo Bank has a 2.5 star rating with 25 reviews.
When is Wells Fargo Bank open?
Wells Fargo Bank is closed now. It will open tomorrow at 9:00 a.m.
Browse nearby in Lansdale, PA
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com