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Wells Fargo Bank
- Banks
- Chester, VA
About this business
Wells Fargo & Company (NYSE: WFC) is a nationwide, diversified financial services company with $1.6 trillion in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,700 locations, more than 12,500 ATMs, online (wellsfargo.com), and mobile devices. We’re headquartered in San Francisco, but we’re decentralized so every local Wells Fargo store is a headquarters for satisfying all our customers’ financial needs and helpi... read more
Location details
4400 W Hundred Rd, Chester, VA, 23831, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Lack of staff and job capability. I came in because my account/card was locked and the bank teller told me to just replace it through the Wells Fargo app even though I reassured her that the app says I can’t because it’s a security issue and not a lost card issue(The only reason I came in person is because the app). They also don’t carry temporary cards so dont waste time waiting for nothing. Why tf are they even open if they can’t help simple problems. The foreigner on the phone was A+ the bank F-
You are not committed to your appointments. People have work to do poor customer service.
They don't value people's time. This is the third time I've tried to open an account here through an online appointment and they tell me again that they can't serve me due to lack of staff. I arrived ten minutes early and after waiting half an hour they tell me that they can't serve me today.
Customer service is trash. Made us wait when no one showed up for their appointment for 15 min and we could have been done in the 15 min time we had to waste...no value of their customers time. This is how you loose customers.... just a poor interaction...
Frequently asked questions about Wells Fargo Bank
How is Wells Fargo Bank rated?
Wells Fargo Bank has a 3 star rating with 29 reviews.
When is Wells Fargo Bank open?
Wells Fargo Bank is open now. It will close at 5:00 p.m.
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