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Wells Fargo Bank

2.5

About this business

Location details

9420 Pineville-Matthews Rd, Charlotte, NC, 28134, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.568 reviews
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Maneesh Krishna's profile image
Maneesh Krishna 
6 days ago

Worst experience ever faced since I have started banking. 

Hank Viroja's profile image
Hank Viroja 
a month ago

Every time I go in this branch I walk out saying to myself that I will never bank with them ever again. Today I asked a simple question and got smart answer from one of the bankers. Will take my money somewhere else. 

Yesi Sta's profile image
Yesi Sta 
2 months ago

My experience with Ms. Jyoti was not the best throughout the conversation; she did not seem very willing to help me. She questioned my level of English, which made me feel uncomfortable, especially since we had been talking for several minutes. I believe that in a customer service environment, it is important for people to feel listened to and treated with respect. I hope my comment will help improve the experience for other customers. 

Aaron Boyd's profile image
Aaron Boyd 
7 months ago

Terrible customer service in this branch I feel like the whole Wells Fargo banking corporation has gone downhill severely. 

Brian Harmon's profile image
Brian Harmon 
8 months ago

Having made my 2nd appointment today to open a business bank account, after banking with Wells Fargo for over 25 years, I am extremely displeased at the lack of customer service and lack of consideration that the “Vice President” JYOTI GOKHALE exemplified today. She was persistent that if her 4:00 appointment came in that she would have to cease the application and I could complete online or reschedule to come in another day. Unfortunately things happen beyond our control that take a little longer than the anticipated time s... read more

Frequently asked questions about Wells Fargo Bank

How is Wells Fargo Bank rated?

Wells Fargo Bank has a 2.5 star rating with 68 reviews. 

When is Wells Fargo Bank open?

Wells Fargo Bank is closed now. It will open at 9:00 a.m. 

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