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Wells Fargo Bank
- Banks
- Charlotte, NC
About this business
Location details
9420 Pineville-Matthews Rd, Charlotte, NC, 28134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Worst experience ever faced since I have started banking.
Every time I go in this branch I walk out saying to myself that I will never bank with them ever again. Today I asked a simple question and got smart answer from one of the bankers. Will take my money somewhere else.
My experience with Ms. Jyoti was not the best throughout the conversation; she did not seem very willing to help me. She questioned my level of English, which made me feel uncomfortable, especially since we had been talking for several minutes. I believe that in a customer service environment, it is important for people to feel listened to and treated with respect. I hope my comment will help improve the experience for other customers.
Terrible customer service in this branch I feel like the whole Wells Fargo banking corporation has gone downhill severely.
Having made my 2nd appointment today to open a business bank account, after banking with Wells Fargo for over 25 years, I am extremely displeased at the lack of customer service and lack of consideration that the “Vice President” JYOTI GOKHALE exemplified today. She was persistent that if her 4:00 appointment came in that she would have to cease the application and I could complete online or reschedule to come in another day. Unfortunately things happen beyond our control that take a little longer than the anticipated time s... read more
Frequently asked questions about Wells Fargo Bank
How is Wells Fargo Bank rated?
Wells Fargo Bank has a 2.5 star rating with 68 reviews.
When is Wells Fargo Bank open?
Wells Fargo Bank is closed now. It will open at 9:00 a.m.
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