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Wells Fargo & Company (NYSE: WFC) is a nationwide, diversified financial services company with $1.6 trillion in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,700 locations, more than 12,500 ATMs, online (wellsfargo.com), and mobile devices. We’re headquartered in San Francisco, but we’re decentralized so every local Wells Fargo store is a headquarters for satisfying all our customers’ financial needs and helpi... read more
628 Straits Turnpike, Oakville, CT, 06795, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 12:00 p.m. | |
Sun | Closed |
We drove over an hour to talk to someone about their services as I prefer to talk to someone and be able to come to ask questions, instead of offering to help me they told me I needed to go online and see what they had.
Very rude and unprofessional!
Extremely rude teller, I will never come back to this branch. I went to the Wallingford branch and they handled my transaction quickly and with kindness. Never again for this branch.
The service was absolutely terrible. I went through the drive-thru and politely asked, ‘I was wondering if it’s possible to purchase three personal checks?’ Before I could even finish my sentence, the woman rudely cut me off and snapped, ‘That’s something we can’t do here. You have to come inside for that,’ then walked away without a second thought. Having worked in customer service for over 15 years, I know that kindness and professionalism are key. Unfortunately, Wells Fargo and this lady seems to have missed that memo.
Terrible customer service, all the 5 star reviews here have to be fake. The old branch was managed much better. Update 1/17/2025: Went in to notarize a document. They wouldn’t print a 1 page document for me. Waste of time again.
Wells Fargo Bank has a 2.5 star rating with 31 reviews.
Wells Fargo Bank is open now. It will close at 5:00 p.m.
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