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224 Chase Ave, Waterbury, CT, 06704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I had a very frustrating and disappointing experience with Wells Fargo. I was on the phone assisting a caregiver who was physically at the bank trying to get help with a missing check. From the moment the interaction started, it was clear that both the teller and the supervisor had no interest in actually helping resolve the issue. While I was on the phone, they repeatedly spoke over me and the caregiver, cutting us off every time we tried to explain the situation. They didn’t allow either of us to fully speak or provide det... read more
I had an excellent experience; Tayena was very professional and friendly.The manager was always available to help me. I highly recommend.Thanks
Maureen assisted me with a withdrawal as well as with a deposit into another account which all went fine. I asked if I could have the current CD rates printed. Maureen informed me they were listed online and I let her know I was aware but needed it on physical paper. Maureen informed me that Tai would be able to print them for me and directed me towards the desk. I walked over to Tai and she asked me to hold on so she could make a quick phone call. I went and sat at the waiting chairs and made a phone call myself. Within thi... read more
Worst customer service ever! Immediately cancelled my account
Wells Fargo Bank has a 3 star rating with 35 reviews.
Wells Fargo Bank is open now. It will close at 5:00 p.m.
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