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Wells Fargo Bank
- Banks
- Lafayette, CA
About this business
Location details
3630 Mt Diablo Blvd, Lafayette, CA, 94549, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Absolutely terrible staff zero customer service. I’ve been banking with Wells Fargo since I was 18 over 20 years. This branch makes me wanna pull all my money out and go somewhere else already did that with my business accounts because of how bad they are.
Convenient. Helpful and friendly staff. Thank you!!!
Very disappointed in staff. Set up an appointment; Banker called and left me a message asking me to call back as they were having "software issues"; I had to call and leave a message on his phone 3 times and then called the main branch over and over again before I finally got ahold of the banker. My first message was 3 hours before my appointment. I wasn't able to contact anyone until about 5 minutes before my appointment, which ended up being cancelled. Very poor follow through to accommodate a client who has been a client ... read more
Trying to get a human being on the phone was quite an ordeal. I finally got ahold of someone by pressing "0" over and over. When I finally spoke with someone, he could not help me with my issue (locating old checking account records).
Frequently asked questions about Wells Fargo Bank
How is Wells Fargo Bank rated?
Wells Fargo Bank has a 2.8 star rating with 19 reviews.
When is Wells Fargo Bank open?
Wells Fargo Bank is closed now. It will open tomorrow at 9:00 a.m.
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