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Wells Fargo Bank
- Banks
- Lafayette, CA
About this business
Location details
3630 Mt Diablo Blvd, Lafayette, CA, 94549, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very disappointed in staff. Set up an appointment; Banker called and left me a message asking me to call back as they were having "software issues"; I had to call and leave a message on his phone 3 times and then called the main branch over and over again before I finally got ahold of the banker. My first message was 3 hours before my appointment. I wasn't able to contact anyone until about 5 minutes before my appointment, which ended up being cancelled. Very poor follow through to accommodate a client who has been a client ... read more
Trying to get a human being on the phone was quite an ordeal. I finally got ahold of someone by pressing "0" over and over. When I finally spoke with someone, he could not help me with my issue (locating old checking account records).
I’ve never seen a bank consistently drop the ball like this one. I’ve had my time wasted more times than I can count. Been lied to and mislead and they don’t follow their own corporate policies. There’s always 14 people working and only one teller talking to people with a line always almost out the door. Avoid at all costs
this was absolutely the bottom of the barrel service! Disrespectful, obstructive and untrained unprofessional business banker
Frequently asked questions about Wells Fargo Bank
How is Wells Fargo Bank rated?
Wells Fargo Bank has a 2.8 star rating with 17 reviews.
When is Wells Fargo Bank open?
Wells Fargo Bank is closed now. It will open at 9:00 a.m.
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