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Wells Fargo Bank

2.3

About this business

Location details

3300 Preston Rd, Plano, TX, 75093, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.362 reviews
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Hossein Maleki's profile image
Hossein Maleki 
a month ago

Terrible customer service at Preston & Parker location. They are very rude and arrogant. Mr. Awad Rashid, the branch manager, is even worse. Never go back to this place again. Nothing damages a business more than when a staff handles poorly and then manager backs her up that I experienced it in this location . I just simply wanted to deposit a check that I did couple months go. I am NOT impressed at all. I am a private client at both BOA and Chase and always wanted to open an account with Wells Fargo due to the convenience b... read more

Nate Kar's profile image
Nate Kar 
a month ago

Mj or whatever her name is was no help at all, she couldn't explain to me why I couldn't cash a check there and was very snarky! Do I need to walk in with a suit for better customer service?! 

Gina Geconcillo's profile image
Gina Geconcillo 
a month ago

Ms. Joy and Ms. Gladys were very professional, courteous, and accommodating. Thank you so much for taking the time to assist us and for making our experience a pleasant one. We truly appreciate it! 😊 

Kylie Dove's profile image
Kylie Dove 
2 months ago

Ramesh was incredibly helpful and informative. Thank you for all your help today! 

Nick Robinson's profile image
Nick Robinson 
3 months ago

I've been a loyal Wells Fargo customer for over 20 years, and this was by far the most disappointing experience I've had at one of their branches. I stopped by this location because I was already in the area and needed a document notarized—a service that banks commonly provide for their customers. The branch wasn't busy at all, and there were employees available, but they simply didn't want to help. Instead, I was told to go to the UPS Store. There was no effort to assist me, even though I've been a Wells Fargo customer for ... read more

Frequently asked questions about Wells Fargo Bank

How is Wells Fargo Bank rated?

Wells Fargo Bank has a 2.3 star rating with 62 reviews. 

When is Wells Fargo Bank open?

Wells Fargo Bank is open now. It will close at 5:00 p.m. 

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