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Wells Fargo Bank

2.6

About this business

Location details

215 W Main St, Locust, NC, 28097, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.624 reviews
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Nargess x.'s profile image
Nargess x. 
a week ago

I see that Nadine G has had a similar experience at this branch. Second person who complains about charge of fraud being brought against customers while doing a transaction. Shame! 

Nargess x.'s profile image
Nargess x. 
a week ago

I was going to make a wire transfer from this bank. This institution is so unprofessional and so unfriendly. While sitting down with the banker, she accused my husband and myself of being involved in a fraudulent wire transfer in the past. It was unbelievable! We have worked with this bank for the past 40 years. The person helping (?) us was one of the managers. In my opinion, she must have serious psychological issues. Do not make any major transaction at this bank if you do not wish to be put in jeopardy or encounter a ser... read more

Brazillian F.'s profile image
Brazillian F. 
a week ago

This isnt about the experience, it’s about the new hours. I used to do all banking Saturday. Now they are closed Saturdays. Went at 5:30 pm and they are closed. Seriously, you do know people work and traffic in San Jose, if your going to close Saturday stay open till 6 pm weekdays. What a disappointment. You make 25 BILLION with B and you cant stay open an extra hour for your customers. All you care about is your bottom line… What a joke….. 

Brazillian F.'s post 1
Nairely's profile image
Nairely 
6 months ago

The worst experience I've ever had was at this place. If you don't want to be disrespected and treated badly, don't go to this bank. 

Nadine G.'s profile image
Nadine G. 
6 months ago

Patricia refused to let me deposit a check claiming it was fraudulent. She would not listen to reason. I had a power of attorney for a friend. She originally refused to talk to the escrow company who issued the check. Do not go to Wells Fargo if you have a large check and expect professional service. I told Patricia that her refusal to listen would jeopardize my ability to purchase a property. She did not care. She would not even put the check on hold. The Escrow company told me they have had trouble with Wells Fargo in the ... read more

Caleb Van W.'s profile image
Caleb Van W. 
6 months ago

Horrible customer service. I came in and was told by the teller that they couldn’t assist me and I needed to speak with a banker. I agreed and waited patiently. While waiting, a woman walked in, said she had a “quick question,” and was immediately helped by two bankers—even though I had already been waiting 45 minutes to an hour. When I brought this to the teller’s attention, another staff member came out and told me all the bankers were booked for the rest of the day. No apology. No follow-up. Just dismissed. I should’ve c... read more

rhonda's profile image
rhonda 
6 months ago

If you have elderly parents this bank is not user friendly, nor does it accommodate elderly women who has a hard time getting in and out of a car and has to walk with a walking while willing her legs to work. Randall Green the bank manager told me he could not go out to the car to speak with her that she had to come inside to do business. When I told him she can hardly walk he told me that didn't matter she had to come in. Finally got her inside only to find her ID had expired because she doesn't drive anymore. I know rules ... read more

Sarah S.'s profile image
Sarah S. 
8 months ago

The Johnston, Iowa location could really use some training on customer service. I have been in there multiply times and everyone is very unhappy and rude. The WF worker that walked away making a statement, you should learn some respect to your customers. I will continue to drive across town to do my business at the WF in Urbandale. 

Stephan G.'s profile image
Stephan G. 
8 months ago

Frustrating Experience with Wells Fargo's Check Endorsement Process I recently attempted to schedule an appointment with Wells Fargo to endorse an insurance check for a fully repaired property. The process should have been straightforward, especially given that the property had already undergone inspections at 25%, 50%, and 75%. However, despite these completed assessments, Wells Fargo refused to endorse the check. When I escalated the issue and requested to speak with the manager, Tina Schumann, I was met with complete in... read more

Frequently asked questions about Wells Fargo Bank

How is Wells Fargo Bank rated?

Wells Fargo Bank has a 2.6 star rating with 24 reviews. 

When is Wells Fargo Bank open?

Wells Fargo Bank is closed now. It will open on Monday at 9:00 a.m. 

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