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Wells Fargo Bank

2.2

About this business

Location details

9725 Rocky River Rd, Charlotte, NC, 28215, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.224 reviews
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Dee Kay's profile image
Dee Kay 
2 years ago

Need a document notorized was told to have a seat as a customer was being helped. 15 minutes later I was told that it would be 30 to 45 minutes and that I could go to the UPS store across the street. UPS charges $5. The document is only a paragraph long. A two minute task. #SMH. I’ve Banked here for over 46 years. 

M Castro's profile image
M Castro 
2 years ago

I have been with well fargo for over 8 years. Never had a monthly fee till DEc of 2022 which I didn’t noting till today. I called customer service where I was notified that the police has change and that I have to maintain a minimum family balance of 500. I did not received a noticed and never agreed to this terms. I will be looking for another bank and canceling all of our house hold accounts with Wells Fargo. 

S Edwards's profile image
S Edwards 
2 years ago

Horrible communication and customer service. The teller was the only one servicing inside and outside customers. A simple deposit took 25 minutes with no updates or communication. When I asked for my cash back, the teller yelled back into the speaker and hastily sent my money and deposit slip back without trying to remedy the problem. The ATMs at this location rarely allow for deposits or have cash for withdrawals. Completely dissatisfied. 

Ben smith's profile image
Ben smith 
2 years ago

Both atms down. This is not the first time 

Jay LSomething's profile image
Jay LSomething 
3 years ago

Opens at 9am must be a thing of the past. Smh 

Frequently asked questions about Wells Fargo Bank

How is Wells Fargo Bank rated?

Wells Fargo Bank has a 2.2 star rating with 24 reviews. 

When is Wells Fargo Bank open?

Wells Fargo Bank is closed now. It will open tomorrow at 9:00 a.m. 

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