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Wells Fargo and Company (NYSE: WFC) is a nationwide, diversified financial services company with 1.6 trillion dollars in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,700 locations, more than 12,500 ATMs, online, wellsfargo.com, and mobile devices. Were headquartered in San Francisco, but were decentralized so every local Wells Fargo store is a headquarters for satisfying all our customers financial needs and helping them succe... read more
1100 Beaver Creek Commons Dr, Apex, NC, 27502, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
Three separate visits to the branch in order to apply for business credit card. Once the card arrived only one of two were issued. After several calls to the branch I am still not able to speak with someone live. In addition, the ap will not allow me to view the card as described. Oh well...just part of the deal I guess.
"Walk-all-over-ya" Wachovia reincarnated. Don't bother going here for literally anything. They work hard to make your banking the biggest hassle ever!
This is not a knock on this particular branch or the employees there. This is a corporate-level criticism. I am very frustrated with the customer service I have sought. No one seems able or willing to solve problems. They keep transferring my call until I either become discouraged or get disconnected. Their training for those two outcomes must be excellent. Update: I responded to the very sincere sounding reply below, and the response I received was that I should call the customer service phone number again and continue work... read more
Sree was a breath of fresh air and very helpful.
This is not a knock on this particular branch or the employees there. This is a corporate-level criticism. I am very frustrated with the customer service I have sought. No one seems able or willing to solve problems. They keep transferring my call until I either become hopeless or get disconnected. Their training for those two outcomes must be excellent.
Wells Fargo Bank has a 2.5 star rating with 73 reviews.
Wells Fargo Bank is closed now. It will open at 9:00 a.m.
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