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Wells Fargo and Company (NYSE: WFC) is a nationwide, diversified financial services company with 1.6 trillion dollars in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,700 locations, more than 12,500 ATMs, online, wellsfargo.com, and mobile devices. Were headquartered in San Francisco, but were decentralized so every local Wells Fargo store is a headquarters for satisfying all our customers financial needs and helping them succe... read more
120 W Nolana Loop, McAllen, TX, 78504, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
**Title: The Importance of Customer Service in Banking: A Case Study on Wells Fargo** In today's competitive banking environment, exceptional customer service is paramount. Customers expect not only efficient service but also a welcoming and respectful atmosphere. Unfortunately, my recent experience at a Wells Fargo branch highlighted a stark contrast to these expectations. It serves as a case study on how branch managers should not behave and the detrimental effects of poor customer service. Upon entering the Wells Fargo br... read more
I had an incredible experience today with teller Leeandra and manager Vicente Lopez. Top notch customer service!
Pésimo servicio aquí no son nada amables son muy groseros
Wells Fargo Bank has a 2.6 star rating with 73 reviews.
Wells Fargo Bank is open now. It will close at 5:00 p.m.
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