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12527 Hesperia Rd, Victorville, CA, 92395, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Not much has changed. The customer service is non existent and the tellers along with the representatives would much rather argue they are right than gain customers.
Teller 11/18/25 (Hispanic woman with pointy nails no visible name tag) at about 2:55pm had a rude attitude, was condescending, and gave incorrect information while making up rude analogies trying to justify her incorrect information. Once she finalllllly agreed to swipe my card & ID, she was able to see that she was incorrect - no apology though, just still rude attitude. No other customers here, completely empty.
I went into this branch for a simple name change. I scanned the QR code to check in and that was at 11:28. After about 10 mins or so, one of the bankers was done with their customer and about another 10 mins or so, the other one was no longer with some both bankers were then free with no one for about another 20 mins. No one checked in on me or anything. Finally, I reached out the gentleman who is in charge of business banking and he said he can’t help me with personal name change, just business. So I needed another banker. ... read more
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Wells Fargo Bank has a 3 star rating with 91 reviews.
Wells Fargo Bank is closed now. It will open at 9:00 a.m.
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