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Wells Fargo Bank

3.5

About this business

Location details

611 N Pkwy Dr, Keene, TX, 76009, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.541 reviews
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Lisa Cryer's profile image
Lisa Cryer 
3 days ago

DO NOT judge from negative reviews about this bank!! I have been coming here for 14 years and the entire staff have always been super polite courteous understanding, they know and understanding banking laws and guidelines!! I go into the bank to get cash if it's during open hours instead of using ATM because I'm ALWAYS greeted by super smiling tellers KATHERINE & COURTNEE & others as well, I like the HUMAN on HUMAN contact, unfortunately it's becoming a thing of the past So I'm suggesting if need to have your day brightened ... read more

Celeste Camacho's profile image
Celeste Camacho 
2 months ago

Very helpful and attentive. They have a children’s area with toys that helped me discuss with the banker while my kids were occupied. 

Liz's profile image
Liz 
3 months ago
RAYAMADA CEPHUS's profile image
RAYAMADA CEPHUS 
7 months ago
Don Berry's profile image
Don Berry 
7 months ago

Customer service was very bad Saturday February 22, 2025. I called on Friday to verify a notary would be available Saturday. Drove an hour and half to meet another party at the bank and was told the notary was too busy to take 5 minutes to assist us. There was one customer in the bank at the time and it was 2 1/2 hours before closing time. We were asked to return Monday morning. Quite possibly the worst customer service I’ve ever experienced in a bank. 

Frequently asked questions about Wells Fargo Bank

How is Wells Fargo Bank rated?

Wells Fargo Bank has a 3.5 star rating with 41 reviews. 

When is Wells Fargo Bank open?

Wells Fargo Bank is closed now. It will open tomorrow at 9:00 a.m. 

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