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Wells Fargo Bank

3.5

About this business

Wells Fargo and Company (NYSE: WFC) is a nationwide, diversified financial services company with 1.6 trillion dollars in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,700 locations, more than 12,500 ATMs, online, wellsfargo.com, and mobile devices. Were headquartered in San Francisco, but were decentralized so every local Wells Fargo store is a headquarters for satisfying all our customers financial needs and helping them succe... read more

Location details

611 N Pkwy Dr, Keene, TX, 76009, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.540 reviews
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Celeste Camacho's profile image
Celeste Camacho 
on Google
a week ago

Very helpful and attentive. They have a children’s area with toys that helped me discuss with the banker while my kids were occupied. 

Liz's profile image
Liz 
on Google
a month ago
RAYAMADA CEPHUS's profile image
RAYAMADA CEPHUS 
on Google
5 months ago
Don Berry's profile image
Don Berry 
on Google
5 months ago

Customer service was very bad Saturday February 22, 2025. I called on Friday to verify a notary would be available Saturday. Drove an hour and half to meet another party at the bank and was told the notary was too busy to take 5 minutes to assist us. There was one customer in the bank at the time and it was 2 1/2 hours before closing time. We were asked to return Monday morning. Quite possibly the worst customer service I’ve ever experienced in a bank. 

Mike Naranjo's profile image
Mike Naranjo 
on Google
a year ago

Poor customer service from the personal bankers. I've emailed and left voice messages regarding a concern, and they will not respond. I had to go to a different branch to get my issue resolved... 

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Frequently asked questions about Wells Fargo Bank

How is Wells Fargo Bank rated?

Wells Fargo Bank has a 3.5 star rating with 40 reviews. 

When is Wells Fargo Bank open?

Wells Fargo Bank is closed now. It will open tomorrow at 9:00 a.m. 

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