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Wells Fargo Bank

2.6

About this business

Location details

146 Western Blvd, Jacksonville, NC, 28546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.657 reviews
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Mark Thomas's profile image
Mark Thomas 
on Google
a month ago

This is the worst bank I've ever had in 52 years covering 13 states. I had a credit incorrectly put back on my account. So, after 5 calls with the call center (three supervisors) and the credit was still not put back on my account after being told 5 times it would, I thought maybe going to my local branch was the way to go. I waited 10 minutes to see the manager and told her the issue, She told me I would have to schedule an appointment with one of the underlings. I am there...I need to make an appointment. When I asked why ... read more

Mark Thomas's profile image
Mark Thomas 
on Google
3 months ago

This is the worst bank I've ever had in 52 years covering 13 states. I had a credit incorrectly put back on my account. So, after 5 calls with the call center (three supervisors) and the credit was still not put back on my account after being told 5 times it would, I thought maybe going to my local branch was the way to go. I waited 10 minutes to see the manager and told her the issue, She told me I would have to schedule an appointment with one of the underlings. I am there...I need to make an appointment. When I asked why ... read more

Mark Thomas's profile image
Mark Thomas 
on Google
3 months ago

This is the worst bank I've ever had in 52 years covering 13 states. I had a credit incorrectly put back on my account. So, after 5 calls with the call center (three supervisors) and the credit was still not put back on my account after being told 5 times it would, I thought maybe going to my local branch was the way to go. I waited 10 minutes to see the manager and told her the issue, She told me I would have to schedule an appointment with one of the underlings. I am there...I need to make an appointment. When I asked why ... read more

Willian geovanny Sandoval machado's profile image
Willian geovanny Sandoval machado 
on Google
3 months ago

Excelente atención 

P. Coke's profile image
P. Coke 
on Google
3 months ago

One star for WF in general. Two stars for this particular branch. Absolutely no consistency in personnel when dealing with a POA for hospitalized family member. Weeks go by without a reply. Redo same forms multiple times with new changes needed each time. Can only accept forms via fax?! In 2025...Deal with a new person each time. JVille Brach was only slightly better. Went there to fill out forms in person only to have them rejected again 2 weeks later. Also seems like half the people there are trained to interrupt and talk ... read more

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Frequently asked questions about Wells Fargo Bank

How is Wells Fargo Bank rated?

Wells Fargo Bank has a 2.6 star rating with 57 reviews. 

When is Wells Fargo Bank open?

Wells Fargo Bank is closed now. It will open at 9:00 a.m. 

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