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Wells Fargo Bank

2.7

About this business

Wells Fargo & Company (NYSE: WFC) is a nationwide, diversified financial services company with $1.6 trillion in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,700 locations, more than 12,500 ATMs, online (wellsfargo.com), and mobile devices. We’re headquartered in San Francisco, but we’re decentralized so every local Wells Fargo store is a headquarters for satisfying all our customers’ financial needs and helpi... read more

Location details

146 Western Blvd, Jacksonville, NC, 28546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.756 reviews
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Mark Thomas's profile image
Mark Thomas 
on Google
a month ago

This is the worst bank I've ever had in 52 years covering 13 states. I had a credit incorrectly put back on my account. So, after 5 calls with the call center (three supervisors) and the credit was still not put back on my account after being told 5 times it would, I thought maybe going to my local branch was the way to go. I waited 10 minutes to see the manager and told her the issue, She told me I would have to schedule an appointment with one of the underlings. I am there...I need to make an appointment. When I asked why ... read more

Mark Thomas's profile image
Mark Thomas 
on Google
a month ago

This is the worst bank I've ever had in 52 years covering 13 states. I had a credit incorrectly put back on my account. So, after 5 calls with the call center (three supervisors) and the credit was still not put back on my account after being told 5 times it would, I thought maybe going to my local branch was the way to go. I waited 10 minutes to see the manager and told her the issue, She told me I would have to schedule an appointment with one of the underlings. I am there...I need to make an appointment. When I asked why ... read more

Willian geovanny Sandoval machado's profile image
Willian geovanny Sandoval machado 
on Google
2 months ago

Excelente atención 

P. Coke's profile image
P. Coke 
on Google
2 months ago

One star for WF in general. Two stars for this particular branch. Absolutely no consistency in personnel when dealing with a POA for hospitalized family member. Weeks go by without a reply. Redo same forms multiple times with new changes needed each time. Can only accept forms via fax?! In 2025...Deal with a new person each time. JVille Brach was only slightly better. Went there to fill out forms in person only to have them rejected again 2 weeks later. Also seems like half the people there are trained to interrupt and talk ... read more

Chris Poremny's profile image
Chris Poremny 
on Google
7 months ago

Management doesn't like deposits that the ATM understands as all banks do. 

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Frequently asked questions about Wells Fargo Bank

How is Wells Fargo Bank rated?

Wells Fargo Bank has a 2.7 star rating with 56 reviews. 

When is Wells Fargo Bank open?

Wells Fargo Bank is closed now. It will open at 9:00 a.m. 

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