This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
8300 Hull Street Rd, Richmond, VA, 23235, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
Staff is incredibly rude and will blame the customer instead of taking accountability
I went today for currency exchange that I have made the transaction online and I went only for pick up. First I waited in the line over 15 minutes being the only client. I went to the auto service instead since the employee declined to provide me service. My transaction couldn't be completed in the auto service, went back inside and I saw the person that went after me leaving the branch. When I was getting my currency the employee and myself we have some discrepancies in the currency but we were both relaxed on calming voice... read more
Branch is always horribly understaffed. I avoided this location for years and went to Amberleigh that had awesome customer service but that’s the branch you decided to close. Went today to deposit checks at 2pm on a Friday and the drive thru lives had over 8 cars, lobby had a line of 8 people waiting. There was one teller at the front and one on the drive thru windows. People were turning around and leaving. Terrible on a mid Friday afternoon
Can they have more than one Teller working the inside? Especially when a line forms?
Wells Fargo Bank has a 2.6 star rating with 20 reviews.
Wells Fargo Bank is closed now. It will open at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com