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9811 Brook Rd, Short Pump, VA, 23059, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Just wanted to share: Siera & Monica went above & beyond today. I currently do not bank with Wells Fargo, but after today, I just might. These two provided outstanding customer service. They went above and beyond to keep a customer safe after he had been scammed and the scam was ongoing. They saved him from losing his money, assisted in getting his credit cards changed (even for the cards not issued by Wells Fargo). They treated the man with dignity and great care. They were true super heroes and it would thrill my heart to ... read more
Every time I go to this location I am greeted warmly and treated courteously. The crew is very dedicated and attentive.
The employees are super nice.
I was poorly treated by the manager, Tuchita. I asked to speak with a supervisor, but she was not at the bank. I am not a bank customer, but I am a merchant and I get coins for my business. I had never been to this bank before, but I have already been to almost all the other Wells Fargo banks in this area, and I know that even if I am not a customer, I can get up to $20 in coins, and if I need more than that, I can do a cash advance. She didn’t even want to listen to me. She said that if other branches do it, that’s their pr... read more
This bank always provides outstanding service to me. They are friendly and trustworthy.
Wells Fargo Bank has a 2.8 star rating with 36 reviews.
Wells Fargo Bank is closed now. It will open at 9:00 a.m.
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