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Wells Fargo Bank

2.9

About this business

Wells Fargo and Company (NYSE: WFC) is a nationwide, diversified financial services company with 1.6 trillion dollars in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,700 locations, more than 12,500 ATMs, online, wellsfargo.com, and mobile devices. Were headquartered in San Francisco, but were decentralized so every local Wells Fargo store is a headquarters for satisfying all our customers financial needs and helping them succe... read more

Location details

5630 Hopkins Road NORTH CHESTERFIELD, Richmond, VA, 23234, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.930 reviews
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Ali Smiley's profile image
Ali Smiley 
on Google
2 months ago

Bad costumer service 

Robyn Barnes's profile image
Robyn Barnes 
on Google
3 months ago
Joshua Gutierrez's profile image
Joshua Gutierrez 
on Google
3 months ago

I lost my passport inside this branch. After doing the process with the teller I left my passport on the counter by accident, I called once and got to this branch again to see if they had found it but they said they hadn’t. I got there one final time to see if they could check the cameras recording to see what really had happened and tried to get my passport back but they said they didn’t have access to the recordings, which I don’t believe. All they asked me for was to report it to the police since they were the only ones t... read more

Sylvia Williams's profile image
Sylvia Williams 
on Google
8 months ago

I used the drive through and was greeted by Helen Alvarez I was in the second lane away from the window, making a deposit & a bill change transaction Helen was very friendly and took care of my business addressing me by name always wonderful to be served by someone with a positive attitude 

Terri Carpenter's profile image
Terri Carpenter 
on Google
9 months ago

This branch does appear to be understaffed. I was amazed at how friendly and efficient Helen was even with working the teller window and assisting people inside. I have no idea how she kept it together as I probably would have pulled my hair out. When she needed assistance with helping me, Luz came over quickly and I also found her friendly and pleasant. I was hesitant to go this branch due to the negative reviews but overall it was a good experience. I did have to wait longer than I do in other branches but that certainly i... read more

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Frequently asked questions about Wells Fargo Bank

How is Wells Fargo Bank rated?

Wells Fargo Bank has a 2.9 star rating with 30 reviews. 

When is Wells Fargo Bank open?

Wells Fargo Bank is closed now. It will open at 9:00 a.m. 

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