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Wells Fargo Bank

2.6

About this business

Wells Fargo and Company (NYSE: WFC) is a nationwide, diversified financial services company with 1.6 trillion dollars in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,700 locations, more than 12,500 ATMs, online, wellsfargo.com, and mobile devices. Were headquartered in San Francisco, but were decentralized so every local Wells Fargo store is a headquarters for satisfying all our customers financial needs and helping them succe... read more

Location details

23525 Westheimer Pkwy, Katy, TX, 77494, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.667 reviews
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S S's profile image
S S 
on Google
2 weeks ago

We like this location. But Xuan Nguyen is really not capable of her job. Recently we had two or three times at her window,unluckily. Not only is she super slow that makes us wonder what she is doing or dose she even know what she is doing?! She repeatedly asks for ID and cards she says she has to do it again or the computer is slow. She is also odd. When we inquired about a bank service.She responded that if we wanted to close our accounts?! What was she thinking about? Is she sober nor normal? We’re sure she didn’t mishear ... read more

Al Frank's profile image
Al Frank 
on Google
3 weeks ago

Professional Staff, with great service. Staff take care of me each time I visit the bank. I feel so comfortable and trusted. My Banker Michael Santoy is by far the best Banker, I ever had the pleasure to meet. Not only does he help me each time, He also studies me, prepares everything before our meeting, making sure He Covers every aspect of my account and needs related to each meeting. Michael Santoy has been my Banker for over 10 years and I could never ask for a better and more professional Banker/Friend. Thank you for yo... read more

Annette R.'s profile image
Annette R. 
on Google
4 weeks ago

I love this branch. Everyone is always so nice and helpful. I’ve worked with Mauricio and the branch manager and they are both knowledgeable, friendly, and professional. Today I walked in and was helped by Julio. He was very nice and provided speedy and accurate service. I would definitely recommend this branch. 

Daniel Malagon's profile image
Daniel Malagon 
on Google
a month ago

Wells Fargo, it's absolutely ridiculous. It's the first time that I tried to cash a $100 check from the company that I work for, and since it is the first time that I get paid on a Wells Fargo check i took my, DRIVERS LICENSE,PASSPORT and even my birth certificate, and I'm being told that I need a credit or debit card on my name ? I mean come on i have 4 different cards but i alwas use apple pay for all of them, it's ridiculous that you don't take any of my identifications, now I have to wait a week or more for one of my ban... read more

Tiffany Sosebee's profile image
Tiffany Sosebee 
on Google
a month ago

I can definitely see where this branch received 2 stars. Most unprofessional Branch I’ve ever walked into. Called asking where I could do high volume cash deposits for my company and was told they couldn’t give me that information. Branch Manager Margarite was extremely rude and dismissive even hanging up on me. I just wanted to know who could have the staffing capability to handle my business. I guess I should go somewhere else. 

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Frequently asked questions about Wells Fargo Bank

How is Wells Fargo Bank rated?

Wells Fargo Bank has a 2.6 star rating with 67 reviews. 

When is Wells Fargo Bank open?

Wells Fargo Bank is closed now. It will open tomorrow at 9:00 a.m. 

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