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Wells Fargo Bank

3.4

About this business

Wells Fargo and Company (NYSE: WFC) is a nationwide, diversified financial services company with 1.6 trillion dollars in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,700 locations, more than 12,500 ATMs, online, wellsfargo.com, and mobile devices. Were headquartered in San Francisco, but were decentralized so every local Wells Fargo store is a headquarters for satisfying all our customers financial needs and helping them succe... read more

Location details

5610 Brook Rd, Richmond, VA, 23227, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.418 reviews
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Loretta H. Walker's profile image
Loretta H. Walker 
on Google
3 years ago
Allison Cornell's profile image
Allison Cornell 
on Google
3 years ago

I went to this bank because it's the closest one to my house. Things were fine until today. I came and got my money deposited. The lady clearly saw me at the drive thru but didn't say anything. I glanced over twice, then she started to say "Hi how are you?". I nicely answered back, then she kept silence. She didn't ask if she could help me with anything. It was super awkward, so I decided to tell her what I wanted. I didn't expect anything but at least she could tell me she was ready to help because I know sometimes they can... read more

Ian McEwan's profile image
Ian McEwan 
on Google
3 years ago

Make you create an appointment then do not show up. Left me waiting outside. Terrible service. Might as well be an atm. The positive reviews from before they closed the inside do not apply anymore. 

David Hancock's profile image
David Hancock 
on Google
3 years ago

They need to hire more people here or people with experience. We have been sitting in the drive through line for close to an hour and there are still 5 vehicles in front of us. Unacceptable!!!! Worst service ever!!!!! 

Abby Helmick's profile image
Abby Helmick 
on Google
4 years ago

Really great customer service! 

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Frequently asked questions about Wells Fargo Bank

How is Wells Fargo Bank rated?

Wells Fargo Bank has a 3.4 star rating with 18 reviews. 

When is Wells Fargo Bank open?

Wells Fargo Bank is closed now. It will open at 9:00 a.m. 

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