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Wells Fargo & Company (NYSE: WFC) is a nationwide, diversified financial services company with $1.6 trillion in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,700 locations, more than 12,500 ATMs, online (wellsfargo.com), and mobile devices. We’re headquartered in San Francisco, but we’re decentralized so every local Wells Fargo store is a headquarters for satisfying all our customers’ financial needs and helpi... read more
204 W Hayden Ave, Hayden, ID, 83835, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:30 a.m. to 5:30 p.m. | |
Tue | 9:30 a.m. to 5:30 p.m. | |
Wed | 9:30 a.m. to 5:30 p.m. | |
Thu | 9:30 a.m. to 5:30 p.m. | |
Fri | 9:30 a.m. to 5:30 p.m. | |
Sat | 9:30 a.m. to 1:00 p.m. | |
Sun | Closed |
I cannot speak highly enough of Joel K at the Wells Fargo branch in Hayden, ID. His exceptional customer service skills make every visit a delight. Joel is incredibly helpful, always ready to assist with a smile, and his kindness is unmatched. He is patient, knowledgeable, and makes complex banking matters easy to understand. Working with Joel is a pleasure, and he truly embodies the best of what customer service should be. If you're in Hayden and need banking assistance, I wholeheartedly recommend seeking out Joel K.
I got into a predicament at the Hayden branch today. Somehow I dropped my two forms of identification between the seats of my car. I am waiting for a new heart valve and cannot manage much by myself. The branch manager, whose name is Kim, I think, came out herself and fished out the IDs. Not only that, but she took my two transactions inside and brought me back the receipts and the cash I needed to withdraw. I told her next time I come to the branch I am going to dance into her office rather than hobble and she told me she c... read more
I've had a joint account here for several yrs now, I now know why they shut down banks and want us to use their ATM, Today I went in to make a deposit and was Lucky enough to get the DEI hire! Megan was the worst teller I have ever had, she wasted my time, knows nothing of Customer Service! not only was she rude, she said next time I could use the outside ATM, guess she doesn't know without Customers she has no JOB!
I do 99% of my banking online now, but today I needed a teller so I went to this branch because it's on my way to work. I was there around 2:40 PM on November 12th. I just wanted to say that the teller was an extremely friendly and kind person and I really appreciated it. She was warm and friendly and genuine. It was the best customer service experience I've had all year. She smiled at me. She chatted in a fun way. She was very personable. I literally had a better day because of her. Thank you! The teller's name was Vanessa.... read more
Absolutely the worst customer service I have experienced at a bank. No wonder they have a poor reputation on the banking industry.
Wells Fargo Bank has a 3.3 star rating with 32 reviews.
Wells Fargo Bank is closed now. It will open at 9:30 a.m.
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