Wells Fargo Bank

Anique Ahmad 

on Google

2 weeks ago

I recently opened an account with Wells Fargo and deposited a check issued by my attorney. The check cleared the very next day, and the funds were showing as available in my account. Naturally, I went to the branch to withdraw some cash and request a cashier’s check. The teller, Ana, initially started the transaction but then stopped and said the system was restricting her because my account was “too new.” This made no sense to me—if the bank has already cleared the check and marked the funds as available, why should the age... read more

Stephanie Bautista 

on Google

3 months ago

Terrible customer service! I never had an employee from an establishment walk away from me until today. I went into the bank to resolve an online banking issue that I could not problem solve over the computer. I began explaining the situation to The banker (Female Indian first name starts with A) and I only got three words in when her phone rang. She answered it, spoke to the person on the phone for 10 minutes . She then hung up, stood up. Saw her appointment and said you need to call online banking and walked away from me. ... read more

Gregory Wisniewski 

on Google

6 months ago

Wells Fargo — avoid. I walked into the Somerset branch to withdraw my own money, handed over my driver’s license and a SECOND ID (a Social Security card) — the exact same combo that’s been accepted at the brick office before — and was flat-out refused service almost. No explanation, no common sense, just bureaucratic stonewalling. After wasting my time, a kind woman (from Wells Fargo) had to show me how to restore my digital wallet on my phone so I could access my funds. Ridiculous. This isn’t customer service — it’s incompe... read more

Brittney White 

on Google

a year ago

Horrible customer service.