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Webster Bank

2.9

About this business

Since our beginning in 1935, Webster Bank, a community-minded and values-guided bank, has maintained a commitment to starting every relationship by listening to what matters most to our customers and personalizing solutions that are responsive and tailored to their needs. 

Location details

725 Wolcott St, Waterbury, CT, 06705, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.916 reviews
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Gaitree Ramgolam-Laurie's profile image
Gaitree Ramgolam-Laurie 
on Google
4 months ago

The nicest & kindest people in customer service!! 

Sherrie P's profile image
Sherrie P 
on Google
5 months ago

I would like to compliment a Relationship Banker Jenelle at the 725 Wolcott St in Waterbury. She has such a wonderful personality and is always greeting every customer with a BEAUTIFUL Hello and wonderful Customer Service. Thank you Jennelle! 

A S's profile image
A S 
on Google
10 months ago
Joe Kilian's profile image
Joe Kilian 
on Google
a year ago

Went to this bank to complete a refund from our phone company. They said they wouldn't help we had to call the bank by phone. After finally getting through and speaking with a representative with very broken English another representative said we would have to go into the bank to do this because they could not help. This appears that the bank must have run out of money and needed to steal ours to pay themselves. Very very poor way to treat customers this is not our first negative review of Webster's poor practices and not th... read more

Anonymous's profile image
Anonymous 
on Google
a year ago

I called to schedule a appointment for a notary service. They said no need one I end up waiting over an hour. 5 others employees looking at me for an hour not been able to help me. How would you rate this customer service? 

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Frequently asked questions about Webster Bank

How is Webster Bank rated?

Webster Bank has a 2.9 star rating with 16 reviews. 

When is Webster Bank open?

Webster Bank is open now. It will close at 5:00 p.m.  

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