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Webster Bank

3.7

About this business

Since our beginning in 1935, Webster Bank, a community-minded and values-guided bank, has maintained a commitment to starting every relationship by listening to what matters most to our customers and personalizing solutions that are responsive and tailored to their needs. 

Location details

346 Main St, Berlin, CT, 06037, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 3:00 p.m.
Tue9:00 a.m. to 3:00 p.m.
Wed9:00 a.m. to 3:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.714 reviews
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Jared Bernabe's profile image
Jared Bernabe 
on Google
a month ago

This bank is horrible. I made a deposit at the drive up ATM and the machine ate my cash. Gave me an error message and didn’t return a receipt and the cash was never put into my account. The branch manager and card holder self service number told me it would take a month for the investigation and I have to wait until then to “potentially” get a credit for the money I put into the ATM. Do not use this bank and especially this ATM if you can avoid it. 

willsinskyrim's profile image
willsinskyrim 
on Google
4 months ago

Awful experience here. 

Vincenzo Pappalardo's profile image
Vincenzo Pappalardo 
on Google
5 months ago

Slow and low tech 

Jeannine Fusco's profile image
Jeannine Fusco 
on Google
9 months ago
Cathy Sylvester's profile image
Cathy Sylvester 
on Google
a year ago

This branch is SO HELPFUL. After being lied to by a branch manager in the Rocky Hill Webster Bank, my wife and I called this branch in Berlin. What customer service. We realize that many branches are understaffed. We always try to be polite and patient. But the Rocky Hill branch was rude! SO HAPPY WE CALLED BERLIN. They did everything to meet our banking needs, in an efficient and polite, knowledgeable manner. 

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Frequently asked questions about Webster Bank

How is Webster Bank rated?

Webster Bank has a 3.7 star rating with 14 reviews. 

When is Webster Bank open?

Webster Bank is closed now. It will open at 9:00 a.m. 

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