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Since our beginning in 1935, Webster Bank, a community-minded and values-guided bank, has maintained a commitment to starting every relationship by listening to what matters most to our customers and personalizing solutions that are responsive and tailored to their needs.
1085 Main St, East Hartford, CT, 06108, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 2:00 p.m. | |
Sun | Closed |
The slowest bank. There are 5 people working only 2 help people. I wait in line for more than 5 minutes and there are only two other customers. The only reason I go there is because my husband has an account there I have been talking with him to change banks aside from them being slow they over charge on fees. When we go on vacation if he takes money out of the bank they sometimes charge a fee if 3 dollars there have been times they charged 9 dollars on one transaction. I have told him for years Webster is a horrible bank
Poor customer service knowledge, rude. I will never go back there.
Come here for the slowest service you could imagine. Banker Kelsha was trying to train someone how to do something she didn’t even know how to do. She asked another staff for help who also did not know what to do, while manager Portia stood around and listened to the whole exchange without offering help. Kept asking them what else they needed because I have a hungry crying baby in the car with my bf. Said I needed a signature so I said let me sign it now and they avoided the question. Finally I called the manager over and sh... read more
Come here for the slowest service you could imagine. Banker Kelsha was trying to train someone how to do something she didn’t even know how to do. She asked another staff for help who also did not know what to do, while manager Portia stood around and listened to the whole exchange without offering help. Kept asking them what else they needed because I have a hungry crying baby in the car with my bf. Said I needed a signature so I said let me sign it now and they avoided the question. Finally I called the manager over and sh... read more
Making a simple deposit takes 20+ minutes in the drive through.
Webster Bank has a 2.6 star rating with 29 reviews.
Webster Bank is closed now. It will open at 9:00 a.m.
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