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Webster Bank

2.6

About this business

Since our beginning in 1935, Webster Bank, a community-minded and values-guided bank, has maintained a commitment to starting every relationship by listening to what matters most to our customers and personalizing solutions that are responsive and tailored to their needs. 

Location details

1085 Main St, East Hartford, CT, 06108, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.629 reviews
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Gina Vazquez's profile image
Gina Vazquez 
on Google
a month ago

The slowest bank. There are 5 people working only 2 help people. I wait in line for more than 5 minutes and there are only two other customers. The only reason I go there is because my husband has an account there I have been talking with him to change banks aside from them being slow they over charge on fees. When we go on vacation if he takes money out of the bank they sometimes charge a fee if 3 dollars there have been times they charged 9 dollars on one transaction. I have told him for years Webster is a horrible bank 

Magdalena Diaz's profile image
Magdalena Diaz 
on Google
3 months ago

Poor customer service knowledge, rude. I will never go back there. 

madelyn sherman's profile image
madelyn sherman 
on Google
a year ago

Come here for the slowest service you could imagine. Banker Kelsha was trying to train someone how to do something she didn’t even know how to do. She asked another staff for help who also did not know what to do, while manager Portia stood around and listened to the whole exchange without offering help. Kept asking them what else they needed because I have a hungry crying baby in the car with my bf. Said I needed a signature so I said let me sign it now and they avoided the question. Finally I called the manager over and sh... read more

Anonymous's profile image
Anonymous 
on Google
a year ago

Come here for the slowest service you could imagine. Banker Kelsha was trying to train someone how to do something she didn’t even know how to do. She asked another staff for help who also did not know what to do, while manager Portia stood around and listened to the whole exchange without offering help. Kept asking them what else they needed because I have a hungry crying baby in the car with my bf. Said I needed a signature so I said let me sign it now and they avoided the question. Finally I called the manager over and sh... read more

Emily N's profile image
Emily N 
on Google
a year ago

Making a simple deposit takes 20+ minutes in the drive through. 

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Frequently asked questions about Webster Bank

How is Webster Bank rated?

Webster Bank has a 2.6 star rating with 29 reviews. 

When is Webster Bank open?

Webster Bank is closed now. It will open at 9:00 a.m. 

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