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Webster Bank
- Finance
- Malverne, NY
About this business
Since our beginning in 1935, Webster Bank, a community-minded and values-guided bank, has maintained a commitment to starting every relationship by listening to what matters most to our customers and personalizing solutions that are responsive and tailored to their needs.
Location details
363 Hempstead Ave unit a, Malverne, NY, 11565, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've been with this bank since the age of 16 Fidelity Astoria Astoria Federal Sterling and Now Webester Bank! I'm totally disappointed and dissatisfied with my banking experience and newly slapped on fees. Webest bank is a total joke. Life is too serious to be banking with such a nonchalant organization. The call center customer services is very poor to say the least. Customer Service has never helped with resolving my inquiries. So now I have to go to the bank in person to resolve the issues. Not happy banking with Webester... read more
I've been with this bank since the age of 16 Fidelity Astoria Astoria Federal Sterling and Now Webester Bank! I'm totally disappointed and dissatisfied with my banking experience and newly slapped on fees. Webest bank is a total joke. Life is too serious to be banking with such a nonchalant organization. The call center customer services is very poor to say the least. Customer Service has never helped with resolving my inquiries. So now I have to go to the bank in person to resolve the issues. Not happy banking with Webester... read more
The customer service is horrible. I've called the Manager and left several messages with no reply. They are holding a Lease Security Deposit for my Dad for over 2 months when they should have returned it after 30 days. Nobody in the Bank had a clue. I will never open an account at this Bank. Plenty of good Banks to choose from.
Service? No manager or financial rep available to perform basic account services. When I asked the Teller if we could make an appointment with a rep, there was no acceptable answer. Asked to contact the bank manager but was told that they were not available to call for an appointment. Wow, no interest in keeping customers? We'll be taking our business elsewhere. Zero stars!
Worst bank ever! Ive been a customer of this bank under different “incArnations”for over 40 yeArs, first as Fidelity, then as Astoria Federal, then as Astoria, then as Sterling. Service was good to acceptable in a . for over 40 years since it was called Fidelity, then Astoria, then Astoria Federal, then Sterling, now Webster. Service has been usually good in all of them. Except for WEBSTER! This bank is the worst ive ever dealt with. Not only is it difficult to reach them, but more often than not, you get incorrect informati... read more
Frequently asked questions about Webster Bank
How is Webster Bank rated?
Webster Bank has a 1.9 star rating with 11 reviews.
When is Webster Bank open?
Webster Bank is open now. It will close at 4:00 p.m.
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