Webster Bank

Anne 

on Google

3 months ago

Got the run around the night before on their service phone told to go to the location in the morning. Came in lady who looked European blonde etc could not help me other than to give me the same phone number to client services same people who told me to come into the branch. Had me step out of line to call them myself AGAIN though I protested and explained I had already been given the run around and told specifically they could not help me. Finally no one had any answers other to close my debit card and issue a new one and s... read more

Raynard Hines 

on Google

3 months ago

Went to this bank location and like many other they are not Black Or brown friendly the lady with the polish accent made me feel very uncomfortable. Asked me numerous questions about my account when I last used etc etc even though I produced two forms of id she still cast suspicion that I was there to scam her for a 287$ check. She’s a nasty person and made me feel very low. She needs to be fired 

Josh Cam 

on Google

6 months ago

Decent customer service. Tellers are not that knowledgeable though, lady with the accent assumed I was stupid at first for even asking my question, solely basing that after the look on her face. I’m not one of their Webster bank customers but I utilized their atm for my Discover card, so I walked inside to ask my question. After getting my answer I asked if if those are restrooms by the entrance and if I can use one. The lady with the accent said “Yeahh but unfortunately they aren’t open to the public”. So I have to be you a... read more

Lois P. 

on Google

a year ago

A few weeks ago my husband posted a critical review of Webster Bank at several of its branches, including the branch on Avenue M in Brooklyn, which until recently held my family's trust account, and including the main branch in Stamford, CT. From our direct experiences with the Avenue M branch, we know that the main branch sets policy for the branches and that the branches adhere to those policies; this was the reason he posted his review on several branches, as a caution to its present and prospective customers. Webster Ban... read more

itd gtjnm 

on Google

a year ago

Woman named Maria that works there should save her bad mood microaggression outbursts for herself. I ain't going to that bank anymore.