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Webster Bank

3.2

About this business

Since our beginning in 1935, Webster Bank, a community-minded and values-guided bank, has maintained a commitment to starting every relationship by listening to what matters most to our customers and personalizing solutions that are responsive and tailored to their needs. 

Location details

1959 Summer St, Stamford, CT, 06905, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.211 reviews
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Anne's profile image
Anne 
on Google
3 months ago

Got the run around the night before on their service phone told to go to the location in the morning. Came in lady who looked European blonde etc could not help me other than to give me the same phone number to client services same people who told me to come into the branch. Had me step out of line to call them myself AGAIN though I protested and explained I had already been given the run around and told specifically they could not help me. Finally no one had any answers other to close my debit card and issue a new one and s... read more

Raynard Hines's profile image
Raynard Hines 
on Google
3 months ago

Went to this bank location and like many other they are not Black Or brown friendly the lady with the polish accent made me feel very uncomfortable. Asked me numerous questions about my account when I last used etc etc even though I produced two forms of id she still cast suspicion that I was there to scam her for a 287$ check. She’s a nasty person and made me feel very low. She needs to be fired 

Josh Cam's profile image
Josh Cam 
on Google
5 months ago

Decent customer service. Tellers are not that knowledgeable though, lady with the accent assumed I was stupid at first for even asking my question, solely basing that after the look on her face. I’m not one of their Webster bank customers but I utilized their atm for my Discover card, so I walked inside to ask my question. After getting my answer I asked if if those are restrooms by the entrance and if I can use one. The lady with the accent said “Yeahh but unfortunately they aren’t open to the public”. So I have to be you a... read more

Lois P.'s profile image
Lois P. 
on Google
a year ago

A few weeks ago my husband posted a critical review of Webster Bank at several of its branches, including the branch on Avenue M in Brooklyn, which until recently held my family's trust account, and including the main branch in Stamford, CT. From our direct experiences with the Avenue M branch, we know that the main branch sets policy for the branches and that the branches adhere to those policies; this was the reason he posted his review on several branches, as a caution to its present and prospective customers. Webster Ban... read more

itd gtjnm's profile image
itd gtjnm 
on Google
a year ago

Woman named Maria that works there should save her bad mood microaggression outbursts for herself. I ain't going to that bank anymore. 

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Frequently asked questions about Webster Bank

How is Webster Bank rated?

Webster Bank has a 3.2 star rating with 11 reviews. 

When is Webster Bank open?

Webster Bank is open now. It will close at 5:00 p.m.  

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