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Webster Bank

3.1

About this business

Since our beginning in 1935, Webster Bank, a community-minded and values-guided bank, has maintained a commitment to starting every relationship by listening to what matters most to our customers and personalizing solutions that are responsive and tailored to their needs. 

Location details

311 West St, Litchfield, CT, 06759, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.18 reviews
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Margarita Charleton's profile image
Margarita Charleton 
on Google
3 weeks ago

Very accommodating, respectful, and pssst…don’t tell anybody but they treat you like human being! 

Margarita Charleton's profile image
Margarita Charleton 
on Google
a month ago

Super Attentive, R E S P E C T F U L , and accommodating!!!!! 😊 

Kayla Bidmead's profile image
Kayla Bidmead 
on Google
a year ago

Very poor customer service. Two staff were standing close by the drive through service window, looked at me, and continued on their conversation. I rang the bell, and one of them turned to point her finger as to say “one moment”. A solid minute passed before she walked to the window and just starred at me. She did not greet me, ask me what I needed, or engage me whatsoever. She audibly huffed when I asked for a pen to fill out the withdraw slip. 

Bryan Welch's profile image
Bryan Welch 
on Google
a year ago

Poor customer service 

David M. Sperling's profile image
David M. Sperling 
on Google
a year ago

Very disappointed in Webster Bank in Litchfield since its merger with Sterling. Tellers used to be very friendly and helpful. The new supervisor is bossy and disrespectful. I had $4,000 balance in my account, but he would not release funds to me in an emergency because it was "under review." I had mistakenly written a check a month earlier under a closed account, immediately replenished it, but Webster would not give me the undisputed $4,000 in my account pending a "review." Of course, no one called me for the "review." The ... read more

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Frequently asked questions about Webster Bank

How is Webster Bank rated?

Webster Bank has a 3.1 star rating with 8 reviews. 

When is Webster Bank open?

Webster Bank is closed now. It will open tomorrow at 9:00 a.m. 

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