This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Webster Bank
- Finance
- Rocky Point, NY
About this business
Since our beginning in 1935, Webster Bank, a community-minded and values-guided bank, has maintained a commitment to starting every relationship by listening to what matters most to our customers and personalizing solutions that are responsive and tailored to their needs.
Location details
325 NY-25A, Rocky Point, NY, 11778, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Great experience. Came here with my sister to sort out PoAs on our father's bank account. Our experience was wildly different than the reviews. First, there were multiple tellers and desk staff. Not sure where the waiting complaints are from. Second, we were substantively helped on both visits (this is a welcome change from the usual rigmarole when dealing with an incapacitated parent that didn't plan ahead), and our "to-do" list was not insubstantial. Thanks to everyone.
Wish I could give it zero stars. After more than 25 years I think it is time to switch banks. When my accounts were with Astoria Federal and then Sterling, I never had any issues. The customer service was great and I always was treated like a valued customer. Since Webster has taken over it is absolutely terrible! Disputes take weeks to resolve, you can never get anyone to call you back at the branch or answer any of your questions, and the customer service is practically a circus with you having to jump through hoops for we... read more
Wish I could give it zero stars. After more than 25 years I think it is time to switch banks. When my accounts were with Astoria Federal and then Sterling, I never had any issues. The customer service was great and I always was treated like a valued customer. Since Webster has taken over it is absolutely terrible! Disputes take weeks to resolve, you can never get anyone to call you back at the branch or answer any of your questions, and the customer service is practically a circus with you having to jump through hoops for we... read more
The days of having more than a couple of tellers is Over.Longer waiting time indoors and out side.
Banking is fine but the drive through window has a line that is comparable to bestbuy on Black Friday. Also about 30-45 min wait
Frequently asked questions about Webster Bank
How is Webster Bank rated?
Webster Bank has a 2.3 star rating with 12 reviews.
When is Webster Bank open?
Webster Bank is open now. It will close at 4:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com