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194 reviews
|Web Design|Tempe, AZ 85281

WebCreationUS, 688 W 1st St suite 4, Tempe, AZ 85281

(877) 565-2825

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194 reviews
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Sneha G review for WebCreationUS
Sneha G on BBB

6 months ago

05/25/2021, 02:15 AM
The team is very patient. Through endless discussions and personalized conversations I was able to have an amazing website through which I can properly re-launch my business. I would say the key to a successful project with them is to be patient, and to be flexible. If you are under a time crunch this is not the team for you. But in my case, I was very flexible and as a result my patience paired with their skills really paid off. I am so excited to see this site help me going forward in my business! Thank you WebCreations!
Tracie B review for WebCreationUS
Tracie B on BBB

7 months ago

05/19/2021, 08:52 AM
Horrible horrible dishonest company! Run! As fast as you can! Run away from them! These guys are scammers and liars. I would like to speak to the people on here that left good reviews. I'm betting they are not real companies and are friends or associates of theirs. There's no way they could be praising these people! They get your money w a guarantee that makes no sense because it runs out before your first step is even completed. They take a very longgg time to get through the initial step. Get more money then communication starts to dwindle. They drag this on and on and on. Chris the manager of my site would never call me back unless he wanted more money. Then when you become frustrated all communication STOPS. You are out your money, your website, communicating w them, your website domain name is now tied up and they lied about the site being mine and being able to take it wherever I wanted. They are full blown liars and scammers and should be in JAIL! Con artists who need to be arrested and stopped! DO NOT HIRE THIS COMPANY FOR ANY REASON EVER!
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Tyrone H review for WebCreationUS
Tyrone H on BBB

9 months ago

03/20/2021, 00:08 AM
These guys are the worst!! i had them do a website for my business and it started out horribly i gave them the final payment and once i gave them that payment they stopped answering my calls, they lied to me about how the website would work, i told them of all the changes i wanted to make and they said dont worry, no problem. well i had to worry and then some ! and im still worried. my website has been completely lost because webcreations uses a server that out of the united states and it can no longer be retrieved, i called them over 100 times an no one ever called me back. and then to my surprise i receive an email from them asking me to pay to renew my hosting plan... the nerve !!! they told me that i would 100 percent own my website and that was a complete lie, they told me that it was a **** *****site, that was a lie.. the long and short of it is, i have no website and had to pay another company to build a completely new one. these guys are not honest, their in fact the total opposite. they will lie to you to get your money and once you make the final payment you can forget ever hearing from them again, unless of course they want more money from you. dont trust anything they tell you, you have no way of learning the truth until something goes wrong. dont let them do this to you !
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Noemi W review for WebCreationUS
Noemi W on BBB

10 months ago

02/03/2021, 04:03 AM
A total Scam - Horrible service. After much consideration, I decided to leave an accurate account of my experience with WebCreationsUS. The level of frustration with the company is beyond words. I have lost business due the poor-quality product and the problem with the server. I am going to list the problems that I have encounter so far: 1. Poor communication – Since the beginning of the process, you need to contact several people and it seems to me that there is no coordination. I had to answer and explain the same things several times. I even put together a mock-up of exactly what I wanted to the website and yet, when I see the “changes” it was not at all what I requested. They changed managers and didn’t take a few minutes to tell me who I was supposed to contact. 2- Poor-Quality product - For the website to open it takes 18 seconds (which in our world is an eternity) each page takes about the same time to open. In addition, for certain people it doesn’t open at all. This has cost me a lot of time and money as I lose clients. This problem has been going in on since December 2020. Maybe even more. 3- Broken Promises - They promised unlimited revisions and changes to the website and so much other things. It’s a big fat lie. After the changes I wanted for my website, they want me to PAY More. Please see below, from their own communication to me on September 22, 2020 “Your new website will need to stand out from your competitors and rank highly on ******, so choosing the right web design company is very important. As one of the US's largest and longest established website design companies, we're very proud of our achievements. We have a vast range of experience with all types of websites and industries, in fact, we've pretty much worked with everyone! All of our sites are pretty special with unlimited design revisions, meaning we will work on the design until you are completely happy - at no additional charge! Best of all, you have your own dedicated web designer that is a real person and can guide you along the way, unlike the various template options out there. MOBILE RESPONSIVE: WebCreationUS include mobile responsive design with every website we build as standard. This means you don't need to worry about how people will access your site whether it's a desktop, mobile, tablet or something else... we've got it covered!” “Up to 10 pages of custom web design and development • Logo design – no hard editing, unlimited concepts or optimization of existing logo Unlimited website design concepts and revisions during the design stage • Powered by ********* - Industry standard and award winning website engine allowing you to update the content without any technical knowledge. • Animated image slider on front page • Free Live Chat integration (***********) • Auto updating website security engine - Never fall behind on critical website security updates! • Mobile responsive - Your website will be accessible from any device including phones, tablets, desktops and more • Free SSL Certificate when using our hosting solution • Search Engine Optimized Coding - help be found in ******, ***** and **** • Embedded audio or video files (****************** etc.) • Integrated inquiry/contact forms with ******* (clients inquiry form) • Use of photography from our extensive image library (Max 15 images) • Social Media integration • Website domain name (subject to availability) • Online website visitor statistics • Full PC and *** compatibility • Cross-browser tested and compatible, (******** ********, *******, ******and ******) • E-Mail addresses associated with the domain • Lifetime Technical Support, Photo Gallery, Blog” 4. NO Training - What value a tool have, if you don’t receive proper training. They answered, go to *******or ******. I talked to my manager about how to do changes and I am not able to complete certain changes unless I talk to the web designer or developer. The list is too long to fully explain.
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Gerone T review for WebCreationUS
Gerone T on BBB

a year ago

12/28/2020, 06:02 AM
Not knowing slot of the, I had a hard time with SCOTT, he was adding , taking away words, and letters. After he was told to remove TRUE MUSIC from copyright verbiage he started retaliating . THE EXPERIENCE HAS BEEN WACKED, especially after his racial connotation. He got caught doing something he wasn't too be doing, and I feel like I'm paying for it.
Bill K review for WebCreationUS
Bill K on BBB

a year ago

10/22/2020, 23:43 PM
Leilel at WebCreations knew exactly my needs and got them solved with the right software engineer.
Kendrick W review for WebCreationUS
Kendrick W on BBB

a year ago

10/09/2020, 01:38 AM
Webcreationus is a scam. They were supposed to be creating blogs for my business site *********************************** and never did it. I paid them two months ago. I paid them a thousand-seven hundred twenty six dollars and twenty-five cent for blogs on my site to help me grain organic search engine optimization points on the date of August the nineteenth of this year and they never provided the services. Their site says no refunds but they also never provided the services! I have called them and left messages, and have even emailed Mel, Nicole, and Kate but no one returned the calls, nor did they reply to my emails.
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Timothy B review for WebCreationUS
Timothy B on BBB

a year ago

09/02/2020, 01:48 AM
Mrs. L***** and WebCreation are a great business. They are very helpful to me and my ecommerce website!!!!
Naz P review for WebCreationUS
Naz P on BBB

a year ago

08/27/2020, 01:43 AM
We are very happy with customer service and help from Mr A*******.
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