WebbTrans.com

Lianna Varela 

on Google

a day ago

DO NOT USE!! They didn't show up and I never got a refund. This business is a complete disappointment, and potentially a scam. The owner, John, does not care at all about customer service and will just lie to avoid giving a refund. I booked them for my wedding, and the driver never showed up to bring my guests from the hotel to the venue. Day of, their only offer was to get a new driver 30 mins out -- arriving after the wedding was supposed to start. The situation caused my entire event to start 45 minutes late as all of my ... read more

Lauren Nastari 

on Google

a day ago

Unfortunately, we had a negative experience with Webb Transportation and I am sharing that here, to hopefully help someone else avoid the same situation. During the planning process, John was kind and helpful. We talked on the phone and emailed numerous times. My husband and I needed 2 buses and 2 limos for our wedding day - 1 limo for the bridal party and 1 limo for the groom’s party. We decided to take advantage of the discount for paying 100% up front, and thus paid for all 4 vehicles. John and I went over the timeline, s... read more

Matt 

on Google

a month ago

This company is a joke, and shouldn’t even be in business. I was part of a wedding that used this service this past weekend. The driver was late, the owner, John, was bombarded with calls and emails in the days leading up and he never responded to anything. The driver was in street clothes and the bus looked like it was about 30 years old. There was rust and paint peeling all over it, the panels on the inside of the bus were falling off, it was a disgrace, I can’t believe that’s what they send out to pick up wedding guests i... read more

Sara Holden Searle 

on Google

2 months ago

I've been using WebbTrans for a few years now for airport shuttles and felt compelled to leave a review after a recent experience. I had booked a ride to the airport about a week in advance but realized the night before—around 7 PM—that I had mistakenly selected a 5:30 PM pickup instead of 5:30 AM. I immediately called and emailed WebbTrans, and by the next morning, they had already adjusted the reservation. Sure enough, there was a car in my driveway right on time at 5:30 AM. I was fully prepared to drive myself to the airp... read more

Bruce Lorge 

on Google

2 months ago

We were a party of 9 people including 2 young children with a late evening Logan pickup. We were supposed to be picked up by a 15 passenger bus at the terminal. Instead, we were picked up by 2 cars that were parked in Central Parking at the Limo lot. There was no communication about the change in transportation or pickup location. After we had our luggage, we went outside looking for the bus. Finally, after several failed attempts to contact someone, one of the drivers came over and told us go to the Limo lot. This meant goi... read more